What are the responsibilities and job description for the Member Services Representative Floater position at BR DIST TELCO FCU?
Are you an outgoing and motivated individual with a passion for numbers and money-handling? We’re currently searching for a Member Services Representative Floater to join our team. If this sounds like you, we'd love to chat!
Job Description
- Receives and processes member financial transactions, including deposits, withdrawals, transfers, and loan payments.
- Directs and receives members telephone calls.
- Travels between branches and provides coverage during busy times and staff shortages.
- Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance situations.
- Greets members in a welcoming manner and assists them with account and/or credit union information via phone, email, in person, live chat, etc.
- Identifies opportunities and cross sells/offers products and services to our members.
- Demonstrates the Credit Union's Core Values (Service with an EDGE, Solutions, Adaptability, Respect, Accountability).
- Performs other job related duties required or assigned.
Requirements
- One to twelve months of similar or related experience.
- A high school education or GED.
- Hours are Monday - Friday 8:00AM - 4:30PM.
- Training for this role would report to our Airline branch for 2 weeks.
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For Internal Applicants:
- This position is hourly grade 5 and available to all four branches.
- This position’s home branch would be the branch closest to you.
Why join us?
Baton Rouge Telco FCU has been serving members in Southeast Louisiana since 1936, and we have strived to provide our members with exceptional customer service. We pride ourselves on being built for members, by members, so you can enjoy lower fees and the best rates. This position is a full-time position with no Saturdays required, offering an amazing benefits package and a fun work environment.
A peek at our benefits:
- Outstanding benefits: Enjoy comprehensive medical, dental, vision, life, STD, and LTD insurance, PLUS a 401k/Roth plan with an employer match.
- Generous paid time off: Celebrate 12 paid holidays each year, and as a special perk, you get your birthday off!
- Rewarding incentives: We value performance and rewarding hard work! Enjoy multiple incentive opportunities if you’re a go-getter.
- Growth opportunities: We’re committed to helping you grow your career in the banking industry.
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Join us and be part of a team that’s dedicated to making a difference in our members’ lives – and yours!