What are the responsibilities and job description for the Payment Operations Specialist position at BR Card Financial Services LLC?
About the Role
BR Card Financial Services LLC operates within the payment services, customer account support, financial operations, and business solutions sector, helping organizations manage secure payment workflows, improve service coordination, and support reliable customer account operations. We are seeking a Payment Operations Specialist to support daily payment processes, assist with account service activities, and help maintain accurate operational records.
Why Join Us?
Career Growth Opportunity
Build your career within a professional New York-based financial services environment.
Competitive Compensation
Receive a strong annual salary aligned with payment operations specialist roles in New York.
Professional Financial Services Environment
Work in a structured setting that values accuracy, compliance awareness, customer service, and dependable operations.
Meaningful Business Impact
Help improve payment workflows, strengthen customer support, and support reliable business performance.
Key Responsibilities
- Support daily payment operations, account service workflows, and transaction-related activities
- Review payment records, service requests, documentation, and operational reports
- Coordinate with internal teams, clients, vendors, and service partners
- Monitor payment issues, customer account updates, process concerns, and follow-up tasks
- Assist with reconciliation support, data accuracy checks, and service documentation
- Prepare reports, status updates, and process improvement recommendations
- Ensure payment activities follow company procedures, timelines, and service standards
What We Are Looking For
Experience
- Experience in payment operations, financial services, banking support, customer account support, fintech operations, or business operations
- Previous experience in transaction processing, account services, or service coordination is preferred
- Experience working with payment systems, customer records, vendors, or internal support teams is an advantage
Skills
- Payment operations support
- Financial service coordination
- Data accuracy and documentation
- Customer account support
- Reporting and issue tracking
- Process improvement and follow-up planning
- Strong organization, communication, and attention to detail
Education
- Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Operations Management, or a related field is preferred
- Professional certifications in financial services, payments, compliance, operations, or customer service are an advantage
Schedule
- Monday to Friday
- Full-Time | Permanent
Pay: $78,000.00 - $105,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $78,000 - $105,000