What are the responsibilities and job description for the Debt Settlement Sales Manager position at BPO Relations?
Job description:The Debt Settlement Sales Manager will be responsible for leading and motivating a team of Debt Specialists to achieve and exceed sales targets. This role is pivotal in overseeing sales strategies, managing client relationships from a high-level perspective, and driving significant revenue growth. This position requires a strong leader with a deep understanding of the debt relief industry, exceptional sales management skills, and a commitment to compliance and client success.Key ResponsibilitiesSales Strategy & Execution:Develop, implement, and monitor effective sales strategies and action plans to achieve departmental and company-wide revenue goals for debt relief services.Analyze sales data, market trends, and competitor activities to identify new opportunities and adjust strategies as needed.Set individual and team sales targets, quotas, and performance metrics.Drive lead generation and conversion efforts, optimizing the sales funnel.Team Leadership & Management:Onboard, train, and mentor a high-performing team of Debt Specialists.Provide ongoing coaching, performance feedback, and professional development opportunities to the sales team.Conduct regular team meetings, sales training sessions, and one-on-one performance reviews.Motivate and inspire the team to maintain high levels of productivity, engagement, and morale.Foster a positive, results-driven, and client-centric sales culture.Client Relationship Management (High-Level):Oversee the team's approach to client engagement, ensuring exceptional service and support throughout the debt relief process.Address escalated client concerns and provide resolutions to ensure client satisfaction and retention.Maintain a deep understanding of client needs and feedback to inform service improvements and sales strategies.Revenue Growth & Profitability:Accountable for achieving and exceeding monthly, quarterly, and annual sales targets.Identify and implement initiatives to optimize sales processes and improve conversion rates.Compliance & Regulations:Ensure all sales activities, client interactions, and documentation strictly comply with relevant industry regulations, company policies, and ethical standards.Conduct regular audits of sales calls and client files to ensure adherence to compliance guidelines.Reporting & Analysis:Prepare regular sales performance reports, forecasts, and analyses for senior management.Utilize CRM software and other sales tools to track team performance, manage pipelines, and generate insights.Present findings and recommendations to improve sales effectiveness and efficiency.Qualifications:Minimum of 4 years of experience in sales, with at least 2 years in a sales management role within the debt settlement, financial services, or a related industry.Proven track record of consistently meeting or exceeding sales targets as an individual contributor and as a manager.Strong understanding of debt relief solutions (e.g., debt settlement, debt consolidation, credit counseling).Exceptional leadership, coaching, and team-building skills.Excellent verbal and written communication, presentation, and interpersonal skills.Proficiency in CRM software and Microsoft Office Suite.Strong analytical and problem-solving abilities.Ability to work in a fast-paced, target-driven environment.High level of integrity and professionalism.Detail-oriented and highly organized.About BPO Relations:Welcome to LeadAdvisors, where innovation meets excellence in the digital landscape. We specialize in two main areas: business process outsourcing (BPO) and digital content marketing. Our expertise in BPO allows us to handle campaigns for brands across the United States, delivering exceptional results and driving growth for our clients.In the digital space, we excel in content marketing, technical SEO, guest blogging, media outreach, conversion rate optimization, UX design, and sales funnel strategy. Our dedicated professionals tirelessly create and implement strategies that enhance our client's online presence, improve search engine visibility, and generate high-quality leads.
Salary : $80,000 - $120,000