Food Handling Senior Program Advisor

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

We are seeking a highly organized and experienced Food Handling Senior Program Advisor to support our company's food handling program with strategy, program development and execution. This role directly support the TravelCenters of America, TA, TA Express and Petro brands. The ideal candidate will be integral to ensure that all food products are handled in compliance with food safety and quality standards. They are directly involved with developing and maintaining a Food Safety program for the company. The individual will work hand in hand with the Food Handling Program Advisor, Category Management, Food Safety, business stakeholder, and Site Leadership to uphold best-in-class food safety practices and provide updated resources, training, and process improvements. Strong leadership, attention to detail, program development, and a commitment to safety and operational excellence are essential.

Role Responsibilities

• Develop and support the company’s food handling strategy and program development across restaurants and convenience operations.
• Design and refine processes that promote efficient workflow and adherence to food safety protocols.
• Lead the food handling team and ensure projects are on track with the team.
• Monitor food quality throughout the handling process to ensure compliance with internal standards and regulatory requirements.
• Implement and enforce hygiene and safety standards to prevent contamination and ensure safe working conditions.
• Provide training to operations staff on proper food handling techniques, safety procedures, and equipment use.
• Advise category management on proper food handling techniques, safety procedures, and equipment use.
• Identify opportunities for process improvement, cost efficiency, and optimization to enhance product quality.
• Ensure compliance with all local, state, and federal food safety regulations.
• Maintain knowledge of key industry programs (e.g., FSMA 204, EcoSure, ServSafe).
• Support technology driven solutions, including remote thermal monitoring and intelligent operations tools.
• Uphold bp’s safety, risk, and compliance expectations and reinforce the “Believe in Zero” philosophy.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Minimum 7 years of experience in food handling, restaurant, or convenience operations; 5 years of supervisory experience preferred.
• Strong leadership and organizational abilities with excellent attention to detail.
• Food Safety Certification (e.g., ServSafe, CP-FS, CFPP) is highly desirable.
• Excellent written and verbal communication skills.

You will work with

Food Handling and Food Safety Teams, Category Management, Operations Support Teams, and Site Leaders.

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits (https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continued Learning, Continuous Improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence { 10 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.