Operational Leadership

Position Overview:

Bozzuto’s Inc. is seeking dynamic, results-driven leaders at ALL levels of Warehouse Operations to join our growing team! Whether you are an experienced Ops Analyst, Warehouse Supervisor, Lead Supervisor, Operations Manager, or a Senior Leader, we are looking for passionate leaders who thrive in a fast-paced, high-volume, full-case grocery distribution environment.

We are seeking individuals who bring strong operational expertise, a passion for developing high-performing teams, and a commitment to driving safety, productivity, quality, and operational excellence. Our leadership opportunities offer the chance to make a meaningful impact, influence operational success, and contribute to the continued growth of our organization.

If you are a hands-on leader who leads by example, embraces challenges, and is motivated to drive results, we want to hear from you! Join Bozzuto’s Inc., where your leadership, experience, and commitment to excellence can help shape the future of grocery distribution.

Responsibilities:

• Provide daily leadership, coaching, training, and performance feedback to warehouse associates and/or salaried leaders; establish clear expectations and accountability.
• Oversee or direct daily full-case grocery distribution activities, including order fulfillment, inventory accuracy, product handling, sanitation, staffing, and operational execution.
• Promote and enforce a strong safety culture, a respectful work environment, and compliance with company policies and applicable federal, state, and local requirements.
• Monitor operational KPIs, productivity, quality, attendance, labor utilization, overtime, and service levels; identify opportunities and implement corrective actions.
• Plan staffing and schedules to meet departmental needs; conduct shift start-up meetings, leadership meetings, and regular one-on-one coaching as appropriate.
• Develop associates and future leaders through mentoring, performance management, cross-functional collaboration, and succession planning.
• Use warehouse management systems, voice-recognition technology, and workforce management tools to improve accuracy, visibility, and efficiency.
• Partner with transportation, suppliers, third-party logistics providers, and internal customers to support reliable distribution and business objectives.
• Drive continuous improvement initiatives that enhance productivity, product quality, operational processes, cost control, and customer satisfaction.
• At manager and director levels, develop operating strategies, manage budgets and resources, optimize inventory controls, and align departmental plans with organizational goals.
• At senior leadership levels, evaluate operational risks, develop contingency plans, support business continuity, and provide performance updates and recommendations to executive leadership.
• Perform other duties as assigned by leadership.

Experience:

• Warehouse Supervisor: Preferred one (1) year of distribution-related experience and experience supervising teams of 15 hourly associates.
• Warehouse Lead Supervisor: Preferred three (3) years of distribution-related experience and leadership experience supporting 5–10 salaried leaders and 45 hourly associates.
• Warehouse Operations Manager: Preferred six (6) years of distribution-related experience and experience overseeing large operations, including hourly associates and salaried leaders.
• Senior Operations Leaders: Preferred eight (8) years of distribution-related experience; bachelor’s degree in Supply Chain Management or a related field OR 6 years of logistics or high-volume distribution experience; experience leading large teams of 300 employees preferred.
• Experience in high-volume, full-case grocery distribution strongly preferred across all leadership levels.
• Preferred knowledge of warehouse management and workforce systems, including VoCollect voice technology, WIMS, Dayforce/Ceridian, and standard business communication tools.
• Preferred proficiency in written and verbal English to communicate effectively with associates and leadership.

Schedule:

•Days, start times, and shifts based on business needs; flexibility may be required for evenings, weekends, and holidays.

Environment:

•Warehouse and distribution environments with varying temperatures based on assigned work areas.

Skills:

• Safety Culture: Lead by example, reinforce safe practices, and maintain accountability for safety throughout the operation.
• Physical Abilities: Depending on assignment, may be required to lift up to 75 lbs., operate facility equipment, and stand, walk, or sit throughout the workday on various floor surfaces.
• Strong Communication Skills: Clearly communicate expectations, provide and receive constructive feedback, and present operational updates.
• Building a Team-Based Environment: Demonstrate effective coaching, facilitation, mentoring, team-building, and inclusive decision-making.
• Operational and Strategic Leadership: Balance immediate operational priorities with longer-term performance, workforce, and business objectives appropriate to the leadership level.
• Project Management: Use KPIs and performance metrics to manage priorities, implement continuous improvement initiatives, and deliver deadline-driven projects.
• Quality: Maintain high standards of product handling, order accuracy, inventory integrity, and customer service.