What are the responsibilities and job description for the Food Runner position at Bozzuto's Inc.?
Position Overview:
The Food Runner supports the dining room, banquet, and event service teams by delivering food quickly and accurately from the kitchen to guests. This role plays a critical part in ensuring service timing, food presentation standards, and overall member/guest satisfaction
Responsibilities:
- Deliver food from the kitchen to dining rooms, patios, and banquet spaces promptly and accurately
- Ensure proper food presentation and plate integrity before leaving the kitchen
- Communicate with servers and captains regarding table numbers, seat positions, and dietary restrictions
- Assist with course pacing during plated and multi-course events
- Announce dishes appropriately and professionally when required
- Support high-volume banquet service including plated dinners, buffets, and action stations
- Assist in synchronizing course delivery during large events
- Help maintain buffet cleanliness and replenish items as needed
- Work closely with Banquet Captains and Culinary team during peak events
- Assist with clearing tables when needed
- Refill water and assist with guest needs when appropriate
- Maintain cleanliness of service stations and expo areas
- Restock supplies, condiments, and service ware
- Communicate effectively with kitchen staff, servers, bartenders, and managers
- Maintain urgency while preserving professionalism and hospitality standards
- Follow directions from Dining Room Manager or Banquet Manager
- Performing any other tasks assigned by leadership
Experience:
- Preferred: Experience working in restaurants, banquets, hospitality or related fields
Schedule:
- Days and start times TBD based on business needs
- Flexibility to work hours needed based on event schedules
Environment:
- Varying temperature controlled environments
Skills:
- Physical abilities: May be required to lift up to 35 – 45lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product – such as food trays, glass racks, silverware containers etc.; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments;
- Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
- Organizational Skills: Ability to fulfill executive directions in a timely manner; ability to prioritize and meet deadlines
- Working in a team based environment: Working independently and as a team player
- Quality: Maintain integrity and high standards from all perspectives
- Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift