What are the responsibilities and job description for the Front Office Coordinator position at Bozeman Radon?
About Bozeman Radon & Mold
Bozeman Radon & Mold is a fast-growing local service company protecting Southwest Montana homes and businesses from radon, mold, and moisture issues. We're a tight-knit team that takes pride in doing quality work and communicating like professionals — and we're expanding.
We're looking for a Front Office Coordinator to be the operational backbone of our business. This person owns the front-end experience for clients, keeps the team organized, manages inventory, and makes sure nothing falls through the cracks — from the first phone call to the final receipt.
If you thrive in a busy environment, communicate clearly with everyone from homeowners to vendors, and like bringing order to a growing operation, we want to talk to you.
What You'll Own
Client Communication
- Answer inbound calls and messages, qualify inquiries, and make sure every person gets a prompt, professional response
- Keep clients informed throughout the service process — confirmations, updates, and follow-ups
- Coordinate scheduling between clients and field technicians, including reminders and changes
- Be the first impression of Bozeman Radon & Mold — warm, professional, and on it
Team Scheduling
- Build and manage the weekly job schedule for field technicians
- Balance client timelines, technician availability, and travel across multiple active jobs
- Communicate schedule changes to the team proactively
Inventory & Ordering
- Monitor supply levels and place orders so technicians always have what they need
- Manage vendor relationships and track deliveries
Light Bookkeeping & Admin
- Collect, organize, and file receipts from field and office purchases
- Support basic bookkeeping: categorizing expenses and maintaining clean records for our accountant
- Assist with invoicing and payments as needed
What We're Looking For
- Strong communicator — clear in writing and on the phone, professional, and personable
- Organized and detail-oriented — you stay on top of multiple things without dropping the ball
- Self-starter — you notice what needs to be done and do it without being asked
- Comfortable with technology — Google Workspace, scheduling tools, or field service software (Jobber experience is a big plus)
- Basic bookkeeping or administrative finance experience preferred
- Background in a service business, construction, trades, or home services is a significant advantage
Compensation & Schedule
- $24–$27/hr depending on experience
- 30–40 hours/week, Monday through Friday
- Room to grow into a full-time role as the business expands
- Collaborative, locally owned team where your work genuinely matters
Pay: $24.00 - $27.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
Work Location: In person
Salary : $24 - $27