Dental Receptionist

Job Summary

Join our dynamic healthcare team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients and visitors, managing appointment scheduling, insurance verification, and medical record organization with precision and professionalism. Your proactive approach will ensure smooth clinic operations while maintaining strict adherence to clinical confidentiality policies and health information management standards. If you thrive in a fast-paced environment and enjoy delivering exceptional customer service, this opportunity is perfect for you to make a meaningful impact in dental healthcare.

Duties

• Greet patients warmly and handle multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills
• Schedule appointments efficiently using dental office management software such as Dentrix or Eaglesoft, ensuring optimal clinic flow
• Verify insurance coverage, including health insurance knowledge related to Medicare, Medicaid, and private plans, and perform insurance verification procedures
• Manage electronic health records (EHR) systems like Epic, Meditech, or eClinicalWorks to maintain accurate and up-to-date medical records
• Assist with intake procedures by collecting patient information, updating medical histories, and reviewing documentation for accuracy
• Process medical billing and collections using medical coding (CPT codes, ICD-9/10), ensuring compliance with HIPAA regulations and documentation review standards
• Maintain organized filing of medical records and ensure compliance with clinical confidentiality policies while supporting administrative tasks such as data entry and filing
• Utilize Microsoft Office tools for correspondence, reports, and scheduling updates; handle clerical tasks with attention to detail

Experience

• Prior experience working in a dental or medical office environment is highly preferred, demonstrating familiarity with dental terminology and clinical workflows
• Proven proficiency with Dentrix or other dental software is ideal
• Strong understanding of health insurance processes including verification, billing, claims submission
• Demonstrated knowledge of medical administrative support functions such as appointment scheduling, patient intake, insurance processing, and medical records management
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems and typing at 10-key speed
• Exceptional customer service skills combined with professional phone etiquette to create a welcoming environment for patients and visitors

Join us in delivering outstanding dental care through efficient office management! We are committed to fostering a supportive environment where your skills in medical billing, office administration, and patient service can truly shine. This paid position offers an exciting opportunity to grow your career within a vibrant healthcare setting dedicated to excellence.

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health savings account
• On-the-job training
• Opportunities for advancement

Work Location: In person

Salary : $22 - $28