Membership Services Assistant (Front Desk) - Boys and Girls Clubs of the Rogue Valley

Membership Services Assistant (Front Desk) – Grants Pass Location

(Bilingual applicants are encouraged to apply!)

*Must be available Monday - Friday from approximately 2 p.m. - 6:30 p.m. for our after-school program, and occasional non-school days, training opportunities and Friday evenings. (Summer Hours differ)

Join us after-school and help inspire local kids!

Look at this opportunity to be part of our after-school youth development team.

Part-Time hourly position

20 hours/week

Pay: $15.05 - $16.05/hour depending on experience and bilingual ability

The mission of Boys & Girls Clubs of the Rogue Valley is to provide year-round positive, fun and safe places for all youth, helping them build self-esteem and develop skills necessary to make right choices, becoming responsible and productive citizens.

ESSENTIAL JOB DUTIES:

The basic duties of a Membership Services Assistant at Boys & Girls Clubs of the Rogue Valley – Grants Pass Location, are to maintain the front desk, phones, and membership records. Provide quality customer service and ensure the safety of Club members. This position communicates daily with parents/guardians, Club members ages 6-18, donors, vendors, volunteers, board members, school officials, and other community partners. Must maintain a friendly, professional, and cooperative demeanor and be able to create a harmonious environment in difficult situations.

BASIC FUNCTION AND RESPONSIBILITY:

The primary responsibility of all persons assigned to this job title is to support the mission of Boys & Girls Club and to promote positive child and customer relations. Under the direction of the Program Director, Operations Director and Director of Program Quality, Membership Services Coordinator manages the front desk operations of the after-school and summer programs.

REQUIRED JOB SPECIFICATIONS:

Must be 18 years of age or older.

Must be able to pass a criminal background check and drug test.

Education: High school diploma or equivalent required.

Experience: Preferred One-year experience working with young children (K-5th grade, Teen) Computer data entry and customer service experience preferred.

HELPFUL SKILLS/QUALITIES:

Passion for helping kids succeed in all areas of life.

Good problem-solving skills.

High attention to detail.

Ability to organize and track data.

Accurately keep financial and membership records.

Knowledge of computer programs and willingness to learn new systems.

Ability to work closely with other staff.

Bilingual

ABOUT THE BOYS & GIRLS CLUBS OF THE ROGUE VALLEY:

Boys & Girls Clubs of the Rogue Valley provides a positive, fun, and safe place for our community's at-risk youth. We work daily to inspire our Club members to BE GREAT!

At the Boys & Girls Clubs of the Rogue Valley, we have three simple rules: Respect Yourself. Respect Others. Respect the Club.

ENVIRONMENT:

Office/recreation facility environment, working closely with youth ages 6-18, coworkers and customers/community partners. Must be able to work in a noisy and busy environment. Position varies between frequent walking, sitting, and standing for long periods of time. Must have the ability to lift/carry up to 25 pounds, stoop, crouch, and reach for and handle varying items.

Boys & Girls Clubs of the Rogue Valley is an equal opportunity provider.

Please reply with your resume to Dan Horst, Director of Program Quality – dan.horst@begreat4kids.com or contact (541) 479-5258 with any questions.

Job Type: Part-time

Pay: $15.05 - $16.05/hour depending upon experience and bilingual ability

Schedule: After school - Monday to Friday (2-6:30pm) This is a part-time, hourly position with occasional weekend hours.

Ability to commute/relocate: Grants Pass, 97526

Experience: Childcare: 1 year (Preferred); Data Entry; Customer Service

License/Certification:

First Aid Certification (Preferred)

CPR Certification (Preferred)

Work Location: In person

Job Type: Part-time

Pay: $15.05 - $16.05 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person

Salary : $15 - $16