Senior Development Coordinator

Job Summary

The Senior Development Coordinator is a crucial team member supporting a comprehensive fundraising strategy to successfully achieve an annual goal in excess of $5M. Working with the organization’s Senior Director, Development Operations, this individual will execute a variety of strategies to support the department by overseeing the daily operation and delivery of information for Development, Finance and other Boys & Girls Clubs of Greater Milwaukee staff. This position manages all gift processing, donor gift acknowledgement letters, solicitation materials, annual fund materials and direct mail. Responsibilities also include updating process definition, policies and procedures documentation.

The Senior Development Coordinator works to assure overall data integrity within Raiser’s Edge, the development software database and to realize the broadest and highest use of the database by Development colleagues and Boys & Girls Clubs staff through cooperative design and implementation efforts. The Coordinator will also be responsible for collaborating closely with development colleagues to help meet overall fundraising goals.

Job Responsibilities

The Senior Development Coordinator will directly oversee the data integrity efforts of the Development team. This person works with various departments to provide data accurately and efficiently. Needs are to be met by creating reports that are scheduled and providing training and on-point documentation for accessing all of these areas. Participate in other Development events and projects as deemed necessary to support the broader goals of the agency, which may occur in the evening or during the weekend.

Data integrity, database management and reporting

• Responsible for ensuring accuracy and integrity of the Development database, including data input and output, technology management, and end-user training and support
• Develop proactive strategies to constantly improve the integrity of the data in the development database, working with all development staff members to ensure integrity in data input
• Oversee implementation of data correction services by verifying results and conferring with vendor as necessary
• Share in verification of the validity, currency and display of data elements
• Regularly enter financial gifts and gifts-in-kind into Raiser’s Edge in batch mode, ensuring gifts are coded correctly according to fund, campaign, appeal, gift amount and any donor restrictions. Record and process gifts in compliance with IRS rules, organizational standards, and Donor Bill of Rights
• Generate pledge reminders and preserve gift and pledge audit trail
• Work with the Senior Director, Development Operations to utilize reporting tools to track fundraising progress and analyze funding trends and gaps, as well as to track direct mail results, event revenues, and Trustee fundraising status
• Create and edit Trustee and Committee meeting presentation, documents and handouts
• Prepare donor meeting materials for fundraisers
• Log, monitor and report on donor cultivation, stewardship and recognition activities
• Create acknowledgement letters/receipt process for all donors ensuring correct and often customized correspondence and work with President’s office for signature.
• Develop parameters and formats for all mailing lists. Utilize database coding structures to target and refine mailing lists. Prepare mail merge files for mailing labels, envelopes, and letters as needed by Development staff.
• Create and share concise and specific donor briefs, giving histories and special event attendee lists as needed by co-workers and Trustees
• Provide initial and ongoing database user training, including constituent look-up, data entry, and running standard queries and reports
• Provide database, spreadsheet and word processing assistance to co-workers as necessary; provide support for special events and other tasks as assigned
• Conduct responsive research as requested by Development colleagues, or other Boys & Girls Clubs of Greater Milwaukee staff
• Work closely and collaboratively with fundraisers as assigned to enrich Development’s work in identifying, cultivating and soliciting donors
• Compile, update, verify and manage electronic files on solicitors, donors, friends and prospects to help maintain integrity of internal databases, working with other departments to solve discrepancies in donor and corporate records
• Enter prospect research findings into existing or new constituent records in Raiser’s Edge following data entry standards and coding structures which facilitate future reporting and donor segmentation requirements.
• Meet weekly with Senior Director, Development Operations to assess projects, review strategies and track team progress
• Participate in Development staff meetings and events, at times during evening and weekends
• Provide other administrative support to Assistant Vice President of Development and Senior Director, Development Operations, as needed.

Experience

• Five years’ experience within a fundraising/development department minimum, with progressively responsible work with programming and reporting, working with complex relational databases
• Required proficiency in information and database management; prior experience with Raiser’s Edge, Microsoft Excel, fluency with Excel formulas like VLOOKUP and Pivot tables a plus

Education

• Bachelor’s degree, preferably in computer science, database management or concentration in Management Information Systems (MIS)
• In lieu of a college degree, some college with three years of database management work experience.

Skills

1. Must have a strong customer service orientation; ability to build collaborative relationships with colleagues
2. Strong problem-solving skills and ability to exercise independent initiative as appropriate; strong attention to detail.
3. Must be highly proficient with database logic and programming concepts; should be comfortable creating logic statements using multiple operators - IF, AND, OR, VLOOKUP, etc
4. Comfortable and effective translation between end user needs and database output; strong interpersonal skills and ability to interact effectively with a variety of people in a team emphasized environment.
5. Excellent communication skills, including proficiency in editing, spelling, and grammar; accurate and efficient data entry and word processing skills.
6. Excellent project management, communication, interpersonal and research skills, ability to maintain confidentiality.
7. Ability to handle various special projects on an ongoing basis while addressing daily needs for the agency; ability to meet multiple priorities under strict deadlines.
8. Must have a valid WI driver’s license, a good driving record and meet state required automobile insurance minimums.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.