What are the responsibilities and job description for the Front Desk Attendant - Buenger Club (Newport, KY) position at Boys & Girls Clubs of Greater Cincinnati Inc?
Primary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner.
Essential Job Responsibilities:
- Provide individual guidance and establish relationships with members that are conducive to their growth and development.
- Maintain accurate daily records of membership and attendance information utilizing KidTrax technology.
- Administer intake of membership application and all other documents relative to membership intake process.
- Collect pick-up cards from families to ensure the Safe Passage policy is enforced.
- Answer telephone and greet members and all Club guests in a pleasant and polite manner.
- Ensure that all visitors and volunteers scan in and are properly identified with ID badges.
- Allow only authorized Club personnel behind the front desk.
- Maintain a balanced cash box when applicable.
- Collect payments for summer camp and other special programs.
- Maintain a payment log to maintain an accurate accounting of all program fee transactions.
- Monitor the use of the public address system
Collaboration/Relationships:
- Maintains close contact with Program Coordinator, Education Coordinator, Club Director and other Club staff, volunteers and parents.
- Work collaboratively with other Program Leaders and Leadership Staff to enhance program development.
- Actively participate in professional development training.
Physical Requirements/Work Environment:
We maintain a 15:1 member to staff ratio. Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing. Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs. Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines.
Education/Experience Requirement:
High School Diploma or GED required. A minimum of 1 year experience in data entry required; minimum 3 years experience preferred.
Skills/Knowledge Required:
- Energetic, forward-thinking and creative individual with high ethical standards.
- Ability to work with a team.
- An understanding of the needs and interests of young people.
- Strong communication skills, both written and verbal.
- Strong organizational skills.
- Ability to interact with young people in a positive way, particularly as it relates to behavior issues.
- Maintain a positive, friendly and cooperative attitude at the worksite.
CPR and First Aid certification preferred.
Position Details:
- Part-time employment
- Hourly Rate: $15.00/hour
- Great Benefits including Paid PTO and Holidays
Salary : $15
