Director of Operations

TITLE: Director of Operations

DEPARTMENT: Administration/Programs

REPORTS TO: CEO

DIRECT REPORTS: Area Directors (2), Workforce Development Coordinator (future)

COMP/BENEFITS: Salary Range: $65,000 to $80,000
Employer Paid Medical, Dental, Vision, STD, LTD, Life Ins, HSA
7% Retirement Match
PTO: 3 Weeks Holidays, Birthday Off

HOURS: Flexible Daily Schedule: requiring the occasional night or weekend

LOCATION: Main Office: Ripon with site-to-site travel

FLSA STATUS: Exempt

The Director of Operations (DOO) drives vision, strategic partnerships, and growth for the entire organization, ensuring alignment with both the mission and the organizational strategic plan. Priority areas for immediate growth and advancement include programing, licensed childcare and teen workforce development. This highly visible community leader will bring a contagious passion and a relentless pursuit for advancing the Club priorities. The DOO embraces experience, energy and passion as a community leader to execute the ambitious vision around our BGC Tri-County Clubs & Services. The DOO coordinates with the Area Directors for site operations, programs, safety, food service, partnerships, parent relations, crisis management, budgeting, grant compliance, and personnel. The DOO leads three direct reports and approximately 65 indirect reports across all locations, provides regular updates to the Board, and collaborates with administration on organizational priorities.

· Provide leadership in program vision, design and partnerships across all operations

· Inspire and motivate a large team & external partners.

· Set culture and standards for all sites

· Support development and training

· Develop the partnerships and curricula and implement highly engaging, and well attended workforce development coursework at the Club, in partnership with local districts and other external partners.

· Align processes with evolving strategic priorities.

· Present regular updates to the CEO and board of directors to mark progress.

· Coordinate budgets with Finance and CEO; monitor variances and adjust as needed.

· Support fundraising events and youth stewardship opportunities.

· Ensure grant deliverables are met to maintain funding.

· Seek growth opportunities for the organization (additional school sites, child care centers, CCLC 21st Century opportunities)

· Oversee administrative processes for efficiency (registration, payments, member systems).

· Ensure facilities are safe, clean, and operational; supervise upkeep and IT/security needs.

· Be a highly visible force in the community that becomes synonymous with our highly quality programs.

· Regular public appearances, public speaking and recruitment events.

· Build partnerships with school districts, tech schools, business partners and state agencies as needed to meet objectives

· Conduct tours and presentations; participate in community events to promote programs.

· Oversee restricted programs and reporting requirements.

· Will support HR functions of large team: recruitment, culture, compensation, benefits, and team development.

· Internal: Close contact with all staff; regular interaction with Administrative Staff, CEO and Board.

· Direct Reports: Area Directors, Workforce Development Coordinator (future)

· Peers: Director of Development

· External: Community groups, school districts, tech schools, State of WI, local and state businesses and partner organizations.

· External facing energy. Go getter, who is unafraid to meet people and share ideas.

· Exceptional and uncommon ambition to build something incredible. Embraces the challenge of pioneering something new.

· Problem solver who finds a way around barriers.

· Incredible networker with the ability to build a relationship with anyone.

· Unmatched commitment to mission and strategic vision.

· High energy, but calm under pressure.

· Inspirational leadership for large teams.

· Bachelor’s degree required; minimum 8 years supervisory experience in operations or equivalent

· Boys & Girls Clubs experience preferred

· Familiarity with Workforce Development

· Exceptional organizational, communication, and problem-solving skills

· Proven business ability to build effective relationships internally and externally

· Ability to think clearly, sit/stand for extended periods, climb stairs, run, engage in sports activities, and lift 50 lbs.

· High energy and positive attitude; able to work in fast-paced, noisy environments.

· Commitment to an inclusive workplace culture.

Disclaimer: This description reflects the general nature and level of work expected. It is not an exhaustive list of duties or qualifications.