Membership Coordinator

Strengthening Community. Upholding Safety. Inspiring Great Futures.

Our Membership Coordinator position at our Winnemucca Clubhouse manages membership processes and ensures an exceptional experience for members, families, and visitors. This role oversees membership processing and onboarding, maintains accurate records and financial procedures, and supports the day-to-day operations of the facility and programs. The position provides leadership to staff, ensures compliance with Club policies, manages resources and budgets, and promotes youth development outcomes by supporting high-quality programs and services, while upholding the Club’s core values and maintaining a safe, welcoming environment for all.

Our Mission: To enable all young people, especially those who need us most, to reach their full potential as caring, productive, responsible citizens. 
These are some of the additional responsibilities of the Membership Coordinator:

• Conduct membership orientation meetings and oversee membership onboarding processes.
• Organize membership recruitment events and related activities for the advancement of the Boys & Girls Club of Truckee Meadows.
• Sell and process fitness memberships and provide information on membership options to customers.
• Oversee financial and administrative tasks to support the operations of programming and the facility, as directed by the administration.
• Educate members on overall standards and expectations of conduct while at the Club.

ALL BGCTM employees have the responsibility to help maintain the safety of our members and staff and ensure an optimal Club experience for all. To achieve this, ALL BGCTM employees must demonstrate and uphold BGCTM core values: generosity, respectfulness, encouragement, accountability, and trustworthiness.

In exchange, BGCTM offers extensive benefits:

• We offer all full time employees (scheduled 30 hours or more per week) 100% employer-paid medical, vision, and dental plans. All full time employees also receive complimentary Short Term Disability, Long Term Disability, and Life Insurance coverage, as well as access to Nivati, a free mental health and wellbeing program.      
• When we say we nurture great connections and build great futures, we don’t just mean for the students; as a member of BGCTM, you’ll strengthen your future as well through annual tuition reimbursement and a 7% pension plan.
• Plus, both full time and part time employees are eligible for PTO.
• Salary starts at $38,500.00 per year. 

Required Education & Experience: 

• High School Diploma or GED required; Bachelor’s degree strongly preferred.
• Minimum of two years of work experience at a Boys & Girls Club or a similar organization, overseeing customer service and administrative processes; or an equivalent combination of education and relevant experience.

Skills & Abilities that make a successful Membership Coordinator:

• Excellent written and verbal communication skills, able to communicate effectively with a diverse population, and represent BGCTM professionally to the community.
• Excellent organizational skills and attention to detail.
• Able to produce and provide data/reports in a timely manner.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Able to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or similar software.
• Bilingual in English and Spanish strongly desired

Physical Requirements & Work Environment: 

• Must be able to perform duties which require walking, talking, hearing, standing, sitting, and/or bending for long periods of time.  May occasionally be required to kneel, run and/or climb.
• Must be able to use hands and arms to enter data into the computer, use the telephone and other office equipment.
• Must be able to perform surface and deep cleaning appropriately using potentially hazardous cleaners including bleach, as needed.
• Must be able to lift, move manipulate and or hold objects up to 45 pounds. Objects that exceed the 45-pound weight limit require additional assistance when moving, lifting or manipulating. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. 

As part of our commitment to child and member safety, there are some additional steps that all hires will be asked to complete.

• You will need to provide 3 references. These references should be professional reference.
• You will also be asked to complete a drug screen, background check, and fingerprint check.

We have a commitment to being GREAT!

At Boys & Girls Club of Truckee Meadows, you’ll have the opportunity to lead a great life, inspired by GREAT values: Generous, Respectful, Encouraging, Accountability, and Trustworthy. Boys & Girls Club of Truckee Meadows is committed to practicing those values to create places where every kid feels safe and connected—a place to belong and a place to become—and a fun, positive work environment where you can be sure you’re making a difference.

For more about what makes Boys & Girls Club of Truckee Meadows a great place to work, visit our web page at https://bgctm.org!  

Salary : $38,500