Family Services Administrative Assistant

Driving Excellence. Empowering Families. Inspiring Great Futures.

The Family Services Administrative Assistant provides administrative, organizational, and operational support to the Family Services Department at the Boys & Girls Club of Truckee Meadows. This position is responsible for supporting the daily oversight, upkeep, and supervision of our NEW Bright Futures Wellness Center, assisting with grant management and documentation, and coordinating counseling and nursing scheduling. This position plays a vital role in supporting administrative functions across all Family Services programs including case management, behavior services, the Strengthening Families Program, and outreach efforts including holiday and other community engagement events. This role works directly with a diverse, multilingual community, making bilingual proficiency in English and Spanish highly preferred to effectively connect with the families, members, and staff we serve. 

Our Mission: To enable all young people, especially those who need us most, to reach their full potential as caring, productive, responsible citizens.

These are some of the additional responsibilities of the Family Services Administrative Assistant:

• Prepare, collect, organize, and maintain counseling intake paperwork and related documentation in accordance with program procedures and confidentiality standards.
• Assist with grant management activities including data entry, tracking participation, maintaining records, preparing documentation, and supporting reporting requirements.
• Serve as an administrative point of contact for families, staff, providers, and community partners connected to the Family Services Department.
• Assist with organizing and implementing family engagement activities and community outreach events.
• Develop and maintain positive, collaborative relationships with families, staff, community partners, and local social agencies.

ALL BGCTM employees have the responsibility to help maintain the safety of our members and staff and ensure an optimal Club experience for all. To achieve this, ALL BGCTM employees must demonstrate and uphold BGCTM core values: generosity, respectfulness, encouragement, accountability, and trustworthiness.

Schedule:

• This newly approved position will initially be Monday - Friday, 9am - 6pm, with an expected transition to Tuesday - Saturday, 9am - 6pm to support upcoming expanded services and requirements at our Bright Futures Wellness Center.

In exchange, BGCTM offers extensive benefits:

• We offer all full-time employees 100% employer-paid medical, vision, and dental plans. All full-time employees also receive complimentary Short Term Disability, Long Term Disability, and Life Insurance coverage.
• When we say we nurture great connections and build great futures, we don’t just mean for members; as a staff member of BGCTM, you’ll strengthen your future as well through annual tuition reimbursement and a 7% pension plan.
• Plus, full-time employees are eligible for PTO.  

Required Education & Experience: 

• High School Diploma or GED required, Associate's degree preferred.
• Relevant course work or work experience in social services, human development, business administration, or a related field is desirable.

Skills & Abilities that make a successful Family Services Administrative Assistant:

• Bilingual in English and Spanish strongly preferred.
• Strong written and verbal communication skills, with the ability to engage effectively with a diverse population and professionally represent BGCTM in the community.
• Excellent organizational skills and strong attention to detail.
• Ability to compile and analyze data and provide timely reports.
• Strong interpersonal skills, with the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to work effectively in a fast-paced, high-pressure environment while maintaining professionalism.
• Reliable and punctual, with a strong commitment to assigned tasks and responsibilities.
• Proficiency in Microsoft Office Suite or similar software.

Physical Requirements & Work Environment: 

• Must be able to perform duties that require walking, talking, hearing, standing, sitting, and/or bending for long periods of time.  May occasionally be required to kneel, run, and/or climb.
• Must be able to use hands and arms to enter data into the computer, use the telephone, and other office equipment.
• Must be able to perform surface and deep cleaning appropriately using potentially hazardous cleaners, including bleach, as needed.
• Must be able to lift, move, manipulate, and or hold objects up to 45 pounds. Objects that exceed the 45-pound weight limit require additional assistance when moving, lifting, or manipulating.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

As part of our commitment to child and member safety, there are some additional steps that all hires will be asked to complete:

• You will need to provide 3 professional references.
• You will also be asked to complete a drug screen, background check, and fingerprint check.

We have a commitment to being GREAT.

​​​​At Boys & Girls Club of Truckee Meadows, you’ll have the opportunity to lead a great life, inspired by GREAT values: Generosity, Respect, Encouragement, Accountability, and Trustworthiness. Boys & Girls Club of Truckee Meadows is committed to practicing those values to create places where every kid feels safe and connected—a place to belong and a place to become—and a fun, positive work environment where you can be sure you’re making a difference.

For more about what makes Boys & Girls Club of Truckee Meadows a great place to work, visit our website at https://bgctm.org/careers/! 

Salary : $18 - $19