What are the responsibilities and job description for the M by Alinea - Expeditor position at Boyne Resorts?
The Expeditor is a vital member of the team, acting as the logistical liaison between the front-of-house (FOH) and back-of-house (BOH). This role ensures the smooth and timely flow of service, organizing the team and verifying that all plates meet the culinary team’s standards before they leave the kitchen. Candidates must be willing to work five days a week (40 hours per week). Open availability is preferred.
The Alinea Group has been globally praised for its molecular gastronomy techniques and innovative approach to modernist cuisine, pushing boundaries in a multi-sensory dining experience. It is one of only 13 restaurants in the U.S. to earn the coveted Michelin 3-Star rating. It has also been named the Best Restaurant in the World by Elite Traveler, the Best Restaurant in North America by The World’s 50 Best Restaurants, and the Best Restaurant in the U.S. by Gourmet and Business Insider. Driven by the notion of doing the unexpected, guests can be assured to leave the dining room feeling inspired.
Responsibilities
- Organize the expeditor station prior to service, ensuring all necessary equipment and tools are in place
- Develop and maintain comprehensive knowledge of the entire menu, including dietary restrictions and allergens
- Coordinate between the culinary and FOH teams to communicate order information, guest preferences, dietary notes, Persons of Note (PON), and special requests
- Assist with pre-service training, including food running procedures, dish descriptions, and ingredient details
- Direct servers and server assistants to maintain kitchen organization, flow, and cleanliness
- Verify that all plates meet the required standards for quality, quantity, and presentation
- Foster positive working relationships between FOH and BOH teams through open and effective communication
- Respond to guest complaints and management requests with professionalism and urgency
- Follow safety and emergency protocols to protect staff, guests, and property
- Promote a harmonious and efficient work environment through courteous and cooperative behavior
- Perform additional duties as assigned by supervisors or managers
Qualifications
- One (1) or more years of experience as an expeditor, server, or in a related role
- Strong work ethic and attention to detail
- Ability to thrive in a fast-paced, chef-driven environment
- Strong communication skills and team-oriented mindset
- Quick thinking and composure under high-pressure service situations
Physical Requirements:
Able to stand for 8 hours per shift
Able to lift, move, or pull up to 35 lbs
Able to climb stairs multiple times per shift
Able to carry a full tray with either hand
All full time seasonal team members can enjoy the following benefits:
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free team member lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Day and Eligibility for PTO
- Monthly team member events