What are the responsibilities and job description for the IBH: Food Server (Vintage) position at Boyne Resorts?
Overview
Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.
Some perks of working full time year-round for Inn at Bay Harbor include:
- A free Golf Pass and Ski Pass for both you and your family
- Free Adventure Center privileges at both The Highlands and Boyne Mountain
- Up to 50% off at the various Boyne Resorts Restaurants
- 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
- Free Passes to Avalanche Bay Water Park at Boyne Mountain
- Discounts on Boyne Resorts lodging for Friends and Family
- Tuition Reimbursement
- PTO and Paid Sick Leave
- Health/Dental/Vision Insurance
The Food Server (Vintage) is a full or part-time seasonal position. Responsibilities are to ensure that guests have an enjoyable dining experience by providing quality guest service. Servers work in the front of house taking and delivering food and beverage orders for guests, as well as assisting guests with all other needs. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. A team player mentality is mandatory.
Responsibilities
- Welcome, greet and make guests feel comfortable and valued for the duration of their visit
- Accurately answer questions regarding the food and beverage products we offer, as well as how such products are prepared
- Take and deliver food and beverage orders for guests in a timely manner, using a point-of-sale system
- Inform guests of menu specials and changes
- Upsell food and beverage items by using suggestive selling techniques
- Perform all necessary side work
- Maintain cleanliness of service stations
- Respond promptly and courteously to any guest request
- Prepare final bill, present check to guest, properly reconcile guest payment
- Keep a professional attitude and demeanor during all guest interactions
- Assist fellow servers, bartenders and bus persons as situations arise and/or tables require clearing and resetting
- Practice safe/sanitary food handling procedures
Qualifications
- Must be available weekends, weeknights, and holidays
- Must either possess ServSafe certification or obtain it upon hire
- High school diploma or general education degree (GED); or one to three months related experience and/or training expected