What are the responsibilities and job description for the BCS-Shop Technician-Boyne Mountain position at Boyne Mountain Resort?
Overview:
As a Shop Technician you are responsible for tuning and mounting ski and snowboard bindings, interacting with customers and other assigned tasks.
Responsibilities:
As a Shop Technician you are responsible for tuning and mounting ski and snowboard bindings, interacting with customers and other assigned tasks.
The Shop Technician's typical job functions include:
- Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies
- Assisting customers with equipment and fitting hardware, ensuring they’re made aware of the use and care of each item
- Providing customers with support in selecting the appropriate items, and ensuring they’re properly adjusted
- Educating customers about safety precautions required during skiing and snowboarding activities
- Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructions
- Confirming that the function of each item communicated to the customer and provide answers to any additional queries
- Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis
- Completing required documentation for each rental and sale, ensuring that receipts and change are in order
- Overseeing the repair, cleaning and maintenance of rented/new/used equipment, both in a preventative and regular capacity
- Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor
- Other tasks may be assigned
This position may be for you if:
- You are at least 18 years old
- You have achieved a high school diploma or GED equivalent
- You are available to work weekends, evenings and holidays
- You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience
- You are interested in a customer service based position that involves customer interaction
- You are able to communicate effectively, work well with a team and are detail oriented
Salary : $38,865 - $51,383