What are the responsibilities and job description for the Specialist Aftermarket position at Boyd CAT?
DESCRIPTION:
A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of safety, enthusiasm, respect, velocity, integrity, commitment, and excellence that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
The Aftermarket Specialist is responsible for taking wear measurements from undercarriage components and relaying the information to the Product Support Representative responsible for each customer.
REQUIREMENTS:
- High School Diploma or equivalent
- Good technical aptitude with computer knowledge
- High degree of mechanical aptitude
- Excellent communication skills
ESSENTIAL FUNCTIONS:
- Manages the inspection schedule while communicating closely with Product Support Representatives (PSR), customers and management
- Operate and maintain a company vehicle as required
- Complete monthly expense reports, maintain mileage log and submit mileage reports
- Initiate plan to do CTS on large customer fleets that are called upon by Product Support Representatives. This will include spending nights on the road, coordinating with the PSR when machines will be available
- Execute in various site conditions under different environmental conditions while conducting CTS on machines. It will include physically measuring a machine by climbing on and crawling under it
- Measure all machines using the Caterpillar CTS ultrasonic machine. Information will then be downloaded to a laptop using CTS software and reports printed or e-mail as necessary
- Using CTS software as a tool, schedule returns CTS inspections as necessary
- Maintain CTS history on all machines with information provided by the PSR when a new undercarriage is installed or service work is performed on the undercarriage
- Develop and implement program to manage all CTS using the current Caterpillar CTS software. This will require the use of a laptop computer
- Perform as a liaison between the customer and the PSR when needed to maintain product performance
- Perform other duties and responsibilities as necessary and assigned
BENEFITS:
- Full-Time W2 Employee with bonus potential
- Full benefits including Medical, Dental, Vision, Disability, and Life Insurance
- Wellness Program
- Flexible, hybrid work environment
- Paid time off
- 401(k) savings with Company Match