What are the responsibilities and job description for the Floor Team position at Boxcar Bar + Arcade?
At Boxcar, our product is a good time. For us, that means cold drinks, exciting games, great pizza, and even better people.
Boxcar has four locations across North Carolina. We’re not a chain. We value personality. What ties each spot together is a team that cares deeply about making each guest’s night a great one and looking out for one another.
Our Floor Team are the reason the arcade and bar stay safe, clean, and fun. We’re looking for people who can hustle, communicate, and are great with people. Prior experience is not necessary, but personality is. If you’d like to be paid to be a part of the good time, keep reading.
What You'll Do
Our Non-Negotiables
Boxcar has four locations across North Carolina. We’re not a chain. We value personality. What ties each spot together is a team that cares deeply about making each guest’s night a great one and looking out for one another.
Our Floor Team are the reason the arcade and bar stay safe, clean, and fun. We’re looking for people who can hustle, communicate, and are great with people. Prior experience is not necessary, but personality is. If you’d like to be paid to be a part of the good time, keep reading.
What You'll Do
- Be our first impression. You are often the first face guests see at the door. Greet them warmly, check IDs, spot fakes, and enforce relevant alcohol and age restrictions.
- Protect the vibe. Watch the floor for safety. Communicate with the bar and security teams to handle intoxicated guests or aggressive behavior before it becomes a problem.
- Arcade first aid. Help guests with minor game issues like token jams or stuck skee-balls. You’re the first line of defense before communicating larger issues to the Game Techs.
- Patrol the floor. A clean space makes happy customers. Bus glassware and pizza trays, handle spills immediately, and keep the floor sanitized and looking sharp.
- Open & close. Help get the building ready to open or close it down. Sweep, mop, remove trash, set out tables, sanitize restrooms. You get it.
Our Non-Negotiables
- No a**holes. We value kindness, honesty, integrity, and consideration. If you can’t abide by that, Boxcar isn’t the place for you.
- One team, one dream. We don’t do silos or pass the buck. Pitch in and help out, even if it’s not your core responsibility. No job is too small.
- Conscientiousness. You take the job seriously, but you don’t take yourself too seriously.
- Genuine hospitality. You like people, and it shows in how you work.
- Communication. You are comfortable using a radio/earpiece and speaking up when something doesn't look right.
- Availability. You are ready to work weekends, closing shifts, private events, and holidays as the business needs.
- Reliability. Full stop. Show up, on time, every time.
- Physically ready. Capable of standing/walking for 8-hour shifts and lifting up to 40 lbs.
- Requirements. Must be 21 years of age or older. ServSafe Alcohol Certification is a plus.
- A culture you actually like. We aim to foster an environment where people want to work. We treat adults like adults, but don’t forget to have fun like kids.
- Growth opportunities. This doesn’t have to be the last job you have at Boxcar. We want to invest in your career. We prefer to promote from within and find ways to keep our best people around.
- Other good stuff. 50% pizza discount, after-shift drinks, competitive benefits available, and a workplace that is literally an arcade.