What are the responsibilities and job description for the Transportation Dispatcher position at Box Transportation, LLC?
Overview
We are seeking a detail-oriented and organized Transportation Dispatcher to join our team. The ideal candidate will provide essential administrative support, ensuring smooth office operations and excellent customer service. This role requires strong communication skills, proficiency in various office software, and the ability to manage multiple tasks efficiently. Bilingual candidates are encouraged to apply.
Responsibilities
- Work with Owner Operators that includes communication with dispatches, rail billing, and updating load specific information.
- Manage and maintain calendars, scheduling appointments and meetings as needed.
- Provide exceptional customer service by answering phone calls, addressing inquiries, and assisting clients.
- Perform proofreading of documents to ensure accuracy and professionalism.
- Assist with administrative tasks such as customer portal updates, booking work orders, and completing load information to close out work orders for billing and payroll.
Requirements
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent phone etiquette and interpersonal skills for effective communication with clients and team members.
- Prior experience in an administrative role is preferred but not required.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
- Attention to detail and strong organizational skills are essential for success in this role.
We look forward to welcoming a dedicated Transportation Dispatcherwho is eager to contribute positively to our team!
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Retirement plan
Ability to Commute:
- Hernando, MS 38632 (Required)
Ability to Relocate:
- Hernando, MS 38632: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $25