What are the responsibilities and job description for the Tier 3 System Engineer – Managed Services Provider position at Bowman Williams?
Tier 3 System Engineer – Managed Services Provider
Location: Plano, TX | 5 Days Onsite
Compensation: $100,000 – $115,000 Benefits
We’re a well-established Managed Services Provider in Plano, TX, delivering secure, scalable, and modern IT solutions to small and mid-sized businesses. Our team is built on collaboration, accountability, and a commitment to technical excellence. We’re looking for a Tier 3 System Engineer who’s ready to take ownership of infrastructure and cloud projects, mentor teammates, and make a direct impact in a fast-paced MSP environment.
This role is ideal for an experienced MSP professional who enjoys tackling complex technical challenges, designing client-ready solutions, and seeing projects through from planning to completion.
What You’ll Do
- Lead infrastructure and cloud implementation projects from start to finish
- Design, configure, and manage Microsoft 365 and Azure environments
- Administer Windows Server, Active Directory, and virtualization platforms
- Support firewalls, VPNs, and networking configurations
- Collaborate with clients to plan, document, and deliver reliable solutions
- Work with senior engineers to maintain standardization and service quality
What You Bring
- 2 years of MSP experience with proven project delivery success
- Deep knowledge of Microsoft 365, Azure, and Windows Server
- Experience with networking, virtualization, and security best practices
- Familiarity with PSA/RMM tools and documentation systems
- Excellent troubleshooting, communication, and time management skills
- A proactive, solution-oriented mindset and client-first attitude
Why You’ll Love Working Here
- Competitive salary with performance-based incentives
- Comprehensive medical, dental, and vision options
- 401(k) with company match and long-term financial benefits
- Generous PTO and paid holidays
- Certification assistance and professional development support
- Supportive culture focused on teamwork, growth, and excellence
Salary : $100,000 - $115,000
