MSP Tier 2 Engineer (Hybrid | Microsoft 365 / Azure)

MSP Tier 2.5 Engineer (Hybrid | Microsoft 365 / Azure)

Torrance, CA | Hybrid Schedule | $80K–$100k

We’re working closely with a growing Managed Service Provider (MSP) based in Torrance that supports a diverse portfolio of clients ranging from small businesses to mid-market organizations across industries such as retail, restaurants, non-profits, and government partners. The organization has grown to 40 employees and continues to expand its client footprint while investing heavily in its internal team structure, accountability, and long-term growth

.The engineering team works across modern Microsoft cloud environments, supporting a mix of on-premise and cloud infrastructure for a wide range of client environments. What stands out about this team is the strong emphasis on collaboration, communication, and reliability. Engineers are encouraged to work together, share knowledge, and continue developing their skills as technologies evolve. Leadership is highly supportive of training and professional development, making this an excellent environment for engineers who want to grow within the MSP space

.
If you enjoy solving technical problems, working within a collaborative engineering team, and supporting modern Microsoft environments, this is a fantastic opportunity to grow your career within an MS

P.
Key responsibilities inclu

• de:Administer and support Microsoft 365 environments including user provisioning, licensing, and troubleshoot
• ingAssist with Azure / Entra ID administration and identity managem
• entTroubleshoot workstations, networking issues, printers, and end-user devi
• cesMonitor infrastructure and cloud environments to ensure systems remain operational and sec
• ureHandle escalated complex issues as the senior engineer while maintaining client owners
• hipMaintain accurate documentation, ticket updates, and time tracking within the PSA sys
• temCollaborate with internal engineers and leadership to resolve issues efficien
• tlyContribute to knowledge base documentation and improve internal support proces

ses
Technical Requirem

entsSuccessful candidates will have experience working in MSP or multi-client IT support environments and be comfortable managing multiple priorities in a fast-paced service environm

ent.
Required S

• killsExperience supporting Microsoft 365 environ
• mentsAdministration experience within the Microsoft ecos
• ystemExperience with Azure / Ent
• ra IDStrong troubleshooting skills across Windows workstations and end-user sy
• stemsBasic networking troubleshooting (DNS, DHCP, connecti
• vity)Strong communication skills with the ability to explain technical issues to non-technical
• usersExperience working within a ticketing system and maintaining technical document

ation
Preferred

• SkillsPrior MSP experience
• a MustExperience with Conne
• ctWiseFamiliarity with Cisco Meraki netw
• orkingMicrosoft certific

ations
L

ocationTorra

nce, CAHybrid schedule after onb

• oardingInitial onboarding period: 3–6 weeks
• onsiteAfter ramp-up: 2 days onsite or client visits / 3 days

remote

• BenefitsSalary: $80,000 -
• 100,000Health insurance with employer cont
• ributionDental and Visi
• on plans401(k) with employ
• er match15 days PTO starting imm
• ediatelyHybrid work
• scheduleShort- and long-term disability (100% employ
• er paid)Life insurance (100% employ
• er paid)Weekly company-provided Friday
• lunchesCompany outings and tea
• m eventsOngoing training and career development oppor