What are the responsibilities and job description for the Guest Service Associate - Madison, WI position at Bowl New England d/b/a Spare Time Entertainment?
What You’ll Do
At Spare Time Entertainment, every day brings new guests, new energy, and plenty of laughter. You’ll be part of a team that values great service, teamwork, and fun.
Apply today and help us create unforgettable guest experiences at Spare Time Entertainment!
- Greet guests, answer questions, and make sure everyone feels welcome
- Assign lanes and provide quick start-up instructions so the fun begins right away
- Operate the POS system: take payments, issue gift cards, and handle daily paperwork with accuracy
- Share info on promotions, specials, and upcoming events
- Keep the front desk area clean, organized, and inviting
- Communicate with team members to ensure smooth service and quick responses
- Help manage lane turnover, monitor guest activity, and assist with vending or arcade tasks
- Support opening and closing duties as needed
- Friendly, dependable, and comfortable engaging with guests of all ages
- Organized and able to juggle multiple priorities in a fast-paced setting
- Confident with computers or POS systems (training provided!)
- Team player with a positive, can-do attitude
- Available to work nights and weekends — that’s when the fun happens!
At Spare Time Entertainment, every day brings new guests, new energy, and plenty of laughter. You’ll be part of a team that values great service, teamwork, and fun.
Apply today and help us create unforgettable guest experiences at Spare Time Entertainment!