What are the responsibilities and job description for the FOH Restaurant Supervisor - Huntersville, NC position at Bowl New England d/b/a Spare Time Entertainment?
What You’ll Do
- Oversee daily FOH operations in the restaurant, bar, and event spaces
- Support the team with training, scheduling, and coaching
- Check in with guests, resolve concerns, and keep service flowing
- Assist with ordering, inventory, and managing stock levels
- Partner with managers on menus, specials, and creative ways to drive sales
- Ensure compliance with Serve Safe, TIPS, and health and safety standards
- Jump in on events to help with setup, service, and breakdown
- Lead by example with Spare Time’s Code S.E.R.V.E. service standards
- 2 years in food service or hospitality
- At least 1–2 years in a supervisory or shift lead role
- Strong leadership and communication skills
- Ability to handle guest concerns with professionalism and a smile
- Knowledge of POS systems and basic cash handling
- Current SERV Safe certification (or ability to obtain)
- Flexibility to work nights, weekends, and holidays
- High-energy, fast-paced work environment
- Opportunities to lead and grow in hospitality
- A team that’s passionate about making every visit unforgettable