What are the responsibilities and job description for the SCA Telecommunications Mechanic I position at Bowhead?
Overview
Telecommunications Mechanic I (TAFB-2025-23872):
Bowhead seeks an entry-level Telecommunications Mechanic I to provide installation and maintenance support for the Base Telecommunications System (BTS) at Travis AFB. The TM I works under supervision of senior technicians and project leadership to perform routine service orders, assist with cable installation and repair, and support mission-critical communications systems. This position is ideal for motivated candidates looking to grow in the telecommunications field while supporting a high-visibility DoD contract.
Responsibilities
Essential functions will include:
Assisted Installation & Repair – Support senior technicians with pulling, terminating, and labeling copper and fiber cabling; installing jacks, patch panels, and raceways; and assisting with equipment relocations.
Routine Service Orders – Execute basic move/add/change tasks (MACs), such as connecting end-user phones, verifying dial tone, and documenting completed work orders in accordance with PWS service timelines.
Preventive Maintenance – Assist with inspections, cleaning, and simple adjustments on telecommunications systems under supervision to maintain service availability.
Troubleshooting Support – Provide first-level support in fault isolation using basic test sets (e.g., butt sets, tone and probe kits, handheld continuity testers), escalating unresolved issues to senior staff.
Safety & Compliance – Follow OSHA, NEC, and TIA/EIA standards in all work activities, including confined space, ladder use, and personal protective equipment (PPE) requirements.
Database & Records Entry – Assist in updating plant records, service orders, and labeling systems in CAIRS/TMS or CVC as directed by senior technicians.
Customer Service – Provide courteous and professional support to base personnel requesting installations or service changes, ensuring all work areas are clean and restored after completion.
- Other duties as assigned
Qualifications
- Education
Required: High school diploma or equivalent.
Preferred: Completion of vocational training, technical school, or military training in telecommunications, electronics, or IT systems.
- Years of experience
Minimum: 0–2 years of telecommunications or related low-voltage installation experience.
Preferred: 2 years of hands-on work in a structured cabling, telecom, or DoD communications support environment.
- Required skills or certifications
Mandatory (per PWS):
Proficiency in reading, writing, and speaking English.
Ability to safely use hand and power tools to support telecom installations.
Willingness and ability to work in confined spaces, manholes, and outdoor environments under supervision.
Industry-Recognized (Recommended):
OSHA 10-hour Safety certification.
BICSI Installer I (Copper/Fiber) or equivalent industry training.
Familiarity with basic test equipment (butt sets, Fluke meters, OTDR exposure a plus).
- Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
- Ability to communicate effectively with all levels of employees and outside contacts
- Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands:
- Must be able to lift up to 50 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
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