What are the responsibilities and job description for the Field Service Technician position at Bower Ag?
Company Description Bower Ag specializes in agricultural facility construction and dairy equipment, providing design-build, installation, and service solutions to farming operations. The company focuses on creating efficient, durable, and technology-driven facilities that support modern dairy and ag production. Bower Ag partners closely with clients to understand operational needs and deliver customized systems that improve productivity and animal care. Team members work in a hands-on, field-based environment where practical problem-solving and quality workmanship are highly valued.
Role Description This is a full-time, on-site Field Service Technician role based in Jerome, ID. The Field Service Technician will install, maintain, and repair dairy equipment and related systems at customer facilities, ensuring equipment operates safely and efficiently. Responsibilities include performing routine inspections, troubleshooting mechanical and basic electrical issues, replacing or adjusting parts, and calibrating equipment as needed. The role also involves reading and interpreting technical manuals and drawings, preparing basic service documentation, and communicating clearly with customers and internal teams about work performed and recommended follow-up. The technician will travel to local customer sites, follow all safety procedures, and support occasional after-hours or emergency service calls as needed.
Qualifications
Role Description This is a full-time, on-site Field Service Technician role based in Jerome, ID. The Field Service Technician will install, maintain, and repair dairy equipment and related systems at customer facilities, ensuring equipment operates safely and efficiently. Responsibilities include performing routine inspections, troubleshooting mechanical and basic electrical issues, replacing or adjusting parts, and calibrating equipment as needed. The role also involves reading and interpreting technical manuals and drawings, preparing basic service documentation, and communicating clearly with customers and internal teams about work performed and recommended follow-up. The technician will travel to local customer sites, follow all safety procedures, and support occasional after-hours or emergency service calls as needed.
Qualifications
- Hands-on mechanical aptitude, with experience working on equipment, machinery, or similar systems in an agricultural, industrial, or construction environment.
- Basic electrical and plumbing understanding, including safe use of tools, troubleshooting components, and following technical diagrams or schematics.
- Ability to read and follow technical instructions, service manuals, and work orders, and to document service activities accurately and clearly.
- Strong problem-solving skills, attention to detail, and the ability to work independently in the field with minimal supervision.
- Effective communication and customer service skills, with the ability to interact professionally with farm owners, operators, and team members.
- Comfort working in agricultural and dairy environments, including exposure to livestock, varying weather conditions, and physically demanding tasks (lifting, bending, standing).
- Valid driver’s license and a driving record that meets company and insurance requirements; willingness to travel locally to customer sites.
- High school diploma or equivalent; additional technical training, apprenticeship, or experience in ag equipment, dairy systems, or construction is preferred.
- Commitment to workplace safety, reliability in attendance, and openness to learning new technologies and equipment.