Surety Account Manager

Bowen, Miclette & Britt Insurance Agency, LLC (BMB) has an immediate opening for a qualified and experienced Surety Account Manager!

For more than 45 years, BMB has brought our customers a commitment to excellence, innovation, and service in the complex world of commercial insurance products, surety bonds, human capital management, and risk management. Our clients have come to rely upon our knowledge, vision, accountability, and service.

We are seeking a Surety Account Manager with experience working at a commercial insurance agency.

This position requires a minimum of 3 years of contract surety experience in bond processing with an understanding of commercial surety knowledge as well. The primary responsibility of the Account Manager is to retain an existing book of business in a professional, caring, responsive manner so as to generate client respect and loyalty. The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their surety success. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Executing P&P bonds, bid bonds, commercial bonds
• Create and maintain relationships with customers to better understand and achieve their needs
• Must have strong organizational skills and attention to detail
• Manage all reporting about the health of customers' accounts
• Using prompt, courteous, and appropriate communications with clients, colleagues and company personnel
• Executing and/or renewing bonds in an accurate and timely manner, or securing the bonds from the applicable carrier in a timely manner
• Checking bonds and powers of attorney for colleagues for accuracy before forwarding to clients
• Advising the Producer/AE when underwriting information is required and forwarding to the carriers, as needed
• Following up on bid bond tabulations and advising the carriers
• Maintaining an awareness of changes within the industry from a coverage, price and legal standpoint
• Assisting in the collection of outstanding monies when appropriate
• Filing all information in e-filing program and creating tasks as follow ups for all bonds as per department procedures
• Processing all invoices/billings in a timely manner

Qualifications

• Previous account management experience in surety
• Well accustomed to a client facing role
• Willingness and ability to travel if needed
• Knowledge of Microsoft Excel, Word, Power Point

Licensing Requirements

• General Lines Agent License

Salary is commensurate with experience.

BMB provides excellent benefits including medical, dental, vision, life, paid PTO, 401(k), flexible working hours and competitive compensation packages.

EEOC Statement: We are committed to providing a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We hire and promote individuals solely on the basis of their qualifications for the job to be filled.