Skills Coach/Technician - Case Manager

The Skills Technician aids and supports parents who are unable to appropriately fulfill parenting and homemaking functions. The Technician assists families through advocating, teaching, demonstrating, monitoring, and/or role modeling new, appropriate skills towards self-sufficiency. This role may be responsible for transporting patients for appointments. Additionally, this role may also provide case management and skill building services to the assigned caseload. These services may be provided at a Bowen Health location, in the community, and in patients’ homes. A caseload may consist of child/adolescent or adult population depending on the location and the need.

Duties/Responsibilities: 

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation. 

• Document patient progress notes. 
• Review and update patient intake information (demographics) for accuracy. 
• Coordinate homemaker services with Case Manager as determined by care coordination plan.  
• Instruct patients in appropriate homemaker services including cleanliness of home, personal hygiene, budgeting and other activities of daily living. 
• Advocate, teach, demonstrate, monitor, and model appropriate housekeeping 
• Advise families in private homes in dealing with problems such as cleanliness, and household utilities. 
• Participates in evaluating the needs of individuals served and confers with Case Manager to plan for continuing additional 
• Transport patients to and from appointments in surrounding counties while abiding by speed limits and road signs. 
• Perform simple vehicle maintenance, such as fueling gas tank, cleaning exterior & interior, taking vehicle for oil changes. 
• Ensure patients follow bus procedures when traveling with them on a bus including being safely seated and using seat belts.  
• Build natural support systems and promote greater patient independence 
• Assist patients to learn and develop new skills to improve functioning and independence 
• Ensure patients are linked with other healthcare providers needed  
• Ensure patients are addressing the goals that are important to them and/or their referral source 
• Participate in medical appointments with the organization’s medical staff 
• Ensure patients are making progress and are discharged at an appropriate amount of time 
• Transport patients as needed and appropriate to their care 
• Complete all clinical documentation accurately, using exact start and stop times, and submitting timely.  
• Other duties as assigned.

Physical Requirements: 

• Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.  
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment. 
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area. 

Required Qualifications: 

• Education: Associate degree or sixty (60) undergraduate credit hours, or High School Diploma or GED accepted with a minimum of four (4) years of prior experience. 
• Experience: Prefer two (2) years in a mental health setting. 
• Certificate or Professional License: 
• CPI (Crisis Prevention Intervention) - Certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment. 
• BLS (Basic Life Support) and First Aid - Certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment. 
• Valid driver’s license and active auto insurance coverage.  
• Satisfactory results from criminal and driving record background checks 
• Must be a minimum of 21 years of age. 
• Must be a minimum 25 years of age to operate a Bowen vehicle.

Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodation for qualified individuals with disabilities. Safety is a priority for all employees. 

Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.