What are the responsibilities and job description for the Assistant Community Director position at Bowden Living?
About Us
Bowden Living is the property management subsidiary of The Bowden Companies, a family of companies headquartered in Phenix City, Alabama, purpose-built around multifamily real estate excellence. Alongside Bowden Development and Bowden Contractors, Bowden Living delivers best-in-class residential experiences across the Southeast and beyond. We are a company grounded in integrity, driven by innovation, and committed to the people we serve — both residents and associates.
About The Role
The Assistant Community Director is a leadership development role that serves as second-in-command of a Bowden Living community. The ACD partners with the Community Director in leasing, resident experience, administrative operations, and financial accuracy, while stepping into full property leadership when needed. Designed as a direct path to a Community Director position, this role offers real accountability, visibility, and opportunity for advancement for individuals serious about building a career in multifamily property management.
What You'll Do
Bowden Living is the property management subsidiary of The Bowden Companies, a family of companies headquartered in Phenix City, Alabama, purpose-built around multifamily real estate excellence. Alongside Bowden Development and Bowden Contractors, Bowden Living delivers best-in-class residential experiences across the Southeast and beyond. We are a company grounded in integrity, driven by innovation, and committed to the people we serve — both residents and associates.
About The Role
The Assistant Community Director is a leadership development role that serves as second-in-command of a Bowden Living community. The ACD partners with the Community Director in leasing, resident experience, administrative operations, and financial accuracy, while stepping into full property leadership when needed. Designed as a direct path to a Community Director position, this role offers real accountability, visibility, and opportunity for advancement for individuals serious about building a career in multifamily property management.
What You'll Do
- Support the Community Director in the day-to-day operation of the community, stepping into a leadership role when needed.
- Perform all aspects of leasing, including prospect follow-up, community tours, applications, lease execution, renewals, and resident move-ins.
- Monitor leasing activity, occupancy, renewals, traffic, and conversion trends to help achieve community performance goals.
- Manage resident accounts, rent collections, late notices, vendor invoices, purchasing, and other property-level financial administration.
- Deliver an exceptional resident experience by responding to concerns, coordinating service needs, supporting resident events, and promoting resident retention.
- Maintain accurate resident, leasing, financial, and operational records in Entrata and other Bowden Living systems.
- Coordinate with the Maintenance Supervisor on make-ready activity, vacant unit status, work orders, and overall community appearance.
- Assist with property inspections and ensure the leasing office, amenities, common areas, and grounds consistently meet Bowden Living standards.
- Support, train, and mentor Leasing Consultants while helping coordinate schedules, onboarding, and daily leasing activities.
- Assume community leadership responsibilities in the Community Director’s absence, including team oversight, operational decisions, and communication with regional leadership.
- Ensure compliance with Fair Housing requirements, landlord-tenant laws, lease requirements, company policies, and documentation standards.
- Identify and promptly escalate compliance concerns, resident issues, or potential liability matters.
- Participate in ongoing training and professional development with the goal of building readiness for future Community Director opportunities.
- Represent Bowden Living’s values and commitment to Enhancing Everyday Living in every interaction with residents, prospects, associates, and vendors.
- 2 years of multifamily leasing or property management experience.
- Demonstrated leasing performance — consistent in converting traffic to leases and residents to renewals.
- Working knowledge of Fair Housing laws and multifamily compliance requirements.
- Proficiency with property management software — Entrata experience strongly preferred.
- Strong administrative skills with high attention to accuracy in financial posting and record keeping.
- Excellent written and verbal communication skills with a warm, professional presence.
- Self-motivated and capable of managing multiple priorities independently.