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CSR/Administrative Assistant

Bourque Heating & Cooling Co, an Aurai Company
Cape Cod, MA Full Time
POSTED ON 12/11/2025 CLOSED ON 12/30/2025

What are the responsibilities and job description for the CSR/Administrative Assistant position at Bourque Heating & Cooling Co, an Aurai Company?

Front office opening for a growing Cape Cod HVAC company marking 40 years. Our ideal candidate has excellent customer service / communication / phone / written skills, with strong organizational skills and attention to detail in a fast-paced setting. At least one year office experience with strong computer / software skills are required; experience with MS Excel, Word and Outlook required; experience with Service Titan a bonus. Duties include reception, taking / booking service calls, maintenance contract administration / warranty and product registration administration, filing and general administrative support. This is a full-time position with a generous compensation package that includes competitive wages, PTO, health, dental, vision, short-term disability and 401k with company match.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • Office / customer service: 1 year (Required)

Work Location: In person

Salary : $20

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