What are the responsibilities and job description for the Customer Service Associate position at Bounce City Brandon?
Bounce City Brandon is a vibrant indoor play center filled with bounce houses, soft play areas, and fun for the whole family!
Duties & Responsibilities
Customer Service: Welcome guests with a smile, check in families, and answer questions about our facility, events, and safety rules.
Safety Monitoring: Supervise play areas to ensure kids are playing safely and following the rules.
Cleaning & Sanitizing: Maintain cleanliness of play areas, tables, and restrooms throughout the day.
Event Support: Assist with birthday parties, group events, and special promotions (including setup, hosting, and cleanup).
Cash Handling: Operate the register for admissions, concessions, and merchandise sales.
Teamwork: Work closely with other staff to create a fun, smooth-running environment for guests.
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Expectations
Maintain a friendly, energetic, and approachable attitude at all times.
Be reliable and punctual—our guests count on us to be ready when the doors open.
Stay active on your feet—this is a fast-paced role that involves walking, bending, and light lifting.
Follow all safety protocols and help enforce them in a positive way.
Be flexible with scheduling—weekends, holidays, and some evenings are required.
Represent Bounce City Brandon in a professional, fun, and family-friendly manner.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Application Question(s):
- Are you at least 22 years or older?
Experience:
- Customer service: 1 year (Preferred)
Location:
- Brandon, FL 33511 (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Brandon, FL 33511 (Preferred)
Work Location: In person
Salary : $14 - $16