What are the responsibilities and job description for the Billing and Front Desk Manager - Physical Therapy Office- PART TIME position at Bounce Back Physical Therapy?
MUST KNOW AVAILITY AND ATHENA/ EPIC
As the Billing and Front Desk Manager you will play a crucial role as our first point of contacts for our patients! Your role will help ensure a positive experience for our patients and office to keep the schedule running smoothly as well as maintaining an accurate and timely billing processes. Your attention to detail and knowledge of medical coding and terminology will be essential in maintaining efficient billing operations.
*Responsibilities*
- Greet and assist patients in a friendly and professional manner.
- Answer phone calls, respond to inquiries, and schedule appointments.
- Verify and update patient information and insurance details.
- Coordinate with healthcare providers to ensure accurate documentation for billing.
- Prepare and submit insurance claims, following up on denials or rejections.
- Handle patient billing inquiries and resolve any issues related to payments.
- Maintain organized and accurate patient records.
- Assist with other administrative tasks as needed.
- Review new patient records in billing software and initiate billing process
- Work with clinic staff to resolve patient authorization issues
- Review existing claims in billing software and follow up on outstanding issues
- Ensure all billing changes, charge offs, escalations, interactions etc. are correctly documented in billing and/or HRM software in a timely manner
- Properly escalate billing issues where necessary
- Follow company processes and procedures carefully
- Other duties as assigned by management
- Ability to meet deadlines and expected collection goals
- Ability to work independently, and be self-motivated
- Strong critical thinking and investigative skills.
*Experience*
- Proven experience with insurance billing and coding, including familiarity with various insurance carriers and claim submission processes.
- Familiarity with medical billing systems and software
- Strong attention to detail and accuracy in data entry
- Excellent communication skills to interact with healthcare providers and patients
- Proficiency in office software (e.g., Microsoft Office Suite) and electronic medical records (EMR) systems.
- Ability to handle sensitive information with confidentiality and professionalism.
- Strong attention to detail and problem-solving skills.
- Minimum 2 years experience with medical billing required (1 year with 2-year college degree or greater)
- Solid understanding of medical billing software and procedures (Athena, Kareo, WebPT, Navinet, CMD, etc.)
- Experience with HRM software such as Athena
- Ability to multitask and manage time effectively with minimum supervision
- Excellent written and verbal communication skills
- Strong Excel skills
- Outstanding problem-solving and organizational abilities
- Keen attention to detail with strong analytical skills
- A professional, courteous, enthusiastic, and conscientious attitude, willing to fulfill group goals and work requirements
- Ability to deal positively with coworkers and supervisors, and support management decisions
- Ability to function as a contributing team member while meeting deadlines and productivity standards
- Bilingual-Spanish highly preferred
- Both in-network and out-of-network billing experience
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Schedule:
- Monday to Friday
Experience:
- Medical billing: 2 years (Required)
Ability to Commute:
- Clifton, NJ 07011 (Required)
Work Location: In person
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 25 per week
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $25