Dental Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team. In this essential role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clerical responsibilities. Your energetic approach and excellent communication skills will ensure smooth clinic operations, accurate appointment scheduling, and efficient handling of patient information. This position offers an exciting opportunity to contribute to a positive patient experience in a fast-paced dental environment.

Duties

• Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk
• Schedule, reschedule, and confirm patient appointments using dental practice management software such as Eaglesoft or Dentrix
• Verify insurance coverage and perform insurance eligibility checks
• Collect payments, process medical collections, and handle billing procedures accurately
• Manage patient records and documentation review in compliance with HIPAA regulations and EHR systems like eClinicalWorks or Meditech
• Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately
• Assist with medical intake procedures, including collecting patient information and updating medical histories
• Verify insurance benefits for procedures using CPT coding, ICD-10/ICD-9 codes, and Medicare guidelines
• Maintain organized filing of medical records and ensure confidentiality of health information
• Support clinic operations by performing clerical tasks such as data entry, filing, and managing office supplies

Requirements

• Proven experience as a Medical Receptionist or Dental Receptionist in a clinical setting, with strong knowledge of dental terminology and medical administrative support
• Familiarity with EMR (Electronic Medical Records) systems such as Eaglesoft, Dentrix, or similar platforms like Epic or Meditech
• Knowledge of HIPAA regulations and health information management standards
• Ability to perform medical coding including CPT, ICD-10/ICD-9 coding for billing purposes
• Strong computer skills including proficiency in Microsoft Office applications and office management software
• Excellent customer service skills with the ability to handle sensitive information discreetly and professionally
• Bilingual abilities are preferred to serve diverse patient populations effectively
• Experience with insurance verification, medical billing, appointment scheduling, and clinic operations is highly desirable
• Strong organizational skills with attention to detail; ability to multitask efficiently in a busy environment
• High school diploma or equivalent; additional certification in medical administration or related fields is a plus

Join us to be part of a dedicated team committed to delivering outstanding dental care while fostering a supportive and energetic work environment. Your enthusiasm and expertise will help create positive experiences for every patient who walks through our doors!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance
• Paid time off

Work Location: In person

Salary : $20 - $25