Outreach Manager

Job Summary: The Outreach Manager will lead initiatives to help advance equitable awareness and access to library services, programs, and resources. They will coordinate staff to ensure the library’s presence in the community and at community events, as well as initiatives that bring community members to the library. Using both English and Spanish, the Outreach Manager will serve as a critical relationship builder with people and organizations in our diverse community. They will also provide leadership, supervision, training, and guidance to the staff on matters related to outreach.  

This is a 40-hour-per-week, exempt, at-will role. 

Essential Functions:

• Conducts Outreach and Relationship Building: Engages in outreach and programming within the community. Build relationships with a diverse range of community members and organizations, particularly underserved community members and those organizations that serve them, to increase awareness and access to the library’s programs, services, and resources. (30%)  
• Develops and Manages Systems: Designs, develops, and maintains outreach systems and budgets to enhance the library's ability to serve the community more effectively. Coordinates community outreach requests, manages outreach supplies, and the pedal-assisted Book Bike. (30%)  
• Leadership and Management: Builds relationships, coordinates, and provides staff leadership. Supervises an outreach staff and coordinates with staff and volunteers who contribute to outreach efforts. Creates toolkits and staff outreach training. Develops and manages strategic plans, work plans, budgets, and annual reports to achieve goals. (30%) 

Additional Responsibilities:

• Develops fun and engaging learning activities/ programs to highlight the library's services and programs.  
• Leads the outreach portion of communications to publicize large-scale community programs or events.  
• Trains and supervises staff, volunteers, interns, and/or stipend workers to support outreach efforts.  
• Leads on-site outreach activities, such as library tours.  
• Solicits community feedback and evaluates outreach services and programs.  

Health and Wellness Benefits

• Group medical, dental, and vision benefits to employees who work 20 hours or more per week
• Lifestyle Spending Account for all benefit-eligible employees
• Employer-paid basic life and long-term disability insurance
• Employer-paid employee assistance program for employees and their household members
• Health Savings or Flexible Spending Accounts for all benefit-eligible employees
• Voluntary, employee-paid, group accident, critical illness, and hospital indemnity plans for all benefit-eligible employees
• Employees who work 20 hours or more per week are eligible to take up to 12 weeks of paid parental leave following the birth of an employee’s child or the placement of a child with an employee for adoption or foster care
• Infant at Work Program

Time-off Benefits

• New employees accrue 4 weeks of paid vacation
• 80 hours of paid sick leave per year for employees who work 20 hours or more per week
• 12 paid holidays and 3 floating holidays
• Time off for jury duty, bereavement, and voting
• Pet adoption leave
• New grandparent leave

Helping Your Future

• Public Employee Retirement Association of Colorado (PERA) Defined Benefit Plan or PERA Defined Contribution Plan
• PERA 401(k) Plan
• Tuition reimbursement program and student debt repayment assistance
• Paid training and professional development

Library Perks

• Easy access to unlimited resources—including books, movies, programs, digital technology, and more

Minimum Qualifications:

• A minimum of five years in either a library, education, or outreach field working with children and their families. 
• Building mutually beneficial relationships with diverse people and organizations that broaden an organization’s reach into the community.  
• Management and leadership experience across departments and organizations. 
• Supervising staff and volunteers, and coordinating as well as scheduling people.  
• Creating and managing systems to oversee outreach, including the management of materials, supplies, books, etc., as well as training for staff and volunteers who help with outreach.  

Minimum required skills:

• Managing the staffing of events and programs  
• Building and maintaining project and systems management  
• Building and maintaining systems for managing and coordinating physical items, information, staffing, and other resources. 
• Strong technology skills and the ability to learn and manage technology systems, including Microsoft Office (Excel, Outlook, Teams, SharePoint) 
• Bilingual/biliterate in Spanish.  
• Interpersonal communication and relationship building with people from a variety of cultural and linguistic backgrounds, ages, and abilities.  
• Ability to create welcoming and educational experiences and programming for people from diverse communities, especially children.  

Preferred Qualifications:

• Deep connections to the Boulder community. 
• Ability to work collaboratively across teams and departments as well as work independently, complete tasks on time, and demonstrate constructive problem-solving.  
• Experience working with volunteer management software.  
• An interest in the library, books, reading, and community building, and a demonstrated ability to positively inspire and energize people about library services and materials.  
• Experience designing and delivering fun learning programs that engage diverse communities and serve a variety of people, including adults, teens, and children.  
• Experience working with volunteers to carry out and expand work.  
• Familiarity with children’s learning and instruction, and delivering programs in library or community environments.  

Working Conditions:

Light work in an office environment, and regular meetings and outreach in the community at community organizations’ offices and events. Performing repetitive motions. Grasping, lifting, and/or raising objects from a lower to a higher position, or moving objects horizontally from position to position. Seeing, hearing, and speaking are required. Ability to talk for extended periods at community events, lift 40 lbs., move materials, and guide learning with community members.  

Able to work under stress from demanding deadlines, public contact, and changing priorities and conditions. Holder of a current Colorado Driver’s license and willing to drive staff and/or materials to events. Ability to drive and operate a pedal-assisted Book Bike. 

Please apply by 4:00 p.m. on September 15, 2025. Interviews will begin the week of September 22, and a second round of interviews may be conducted during the week of September 29. 

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Application Accommodations

BPLD is committed to advancing equity in our diverse community, and jobs are one great way for us to do this. Please let us know if you require accommodations due to a disability to apply for this position.

Examples of this could include: providing a paper copy of the application, emailing the interview questions to you in advance, or reading the application to an applicant with a visual impairment. This is not an exhaustive list.

Please note a few things:

• If you need more time to complete any sections of the application, we recommend using a word processing document or text file to fill out the answers. The system times out after 30 minutes and does not retain your information. Having it in a word processing document will help in case you need to copy and paste the information back into the application. There is a 1000-character limit for responses to those questions.
• Uploading documents and qualifications can impact the formatting of your resume. We will not discount your application if Paylocity transcription alters the formatting.

Reach us at hr@boulderlibrary.org, and we will work with you to determine if we can accommodate your request.