What are the responsibilities and job description for the Receptionist - Weekends position at Boswell Transitional Care Skilled Nursing?
Description
Boswell Transitional Care of Cascadia is looking for a full-time Receptionist to join our team of dedicated healthcare professionals to be a FORCE for Good in Sun City, Arizona!
Position Summary:
The Receptionist serves as an ambassador for the facility by courteously greeting employees and guests of the facility. The Receptionist also answers all incoming calls and efficiently assists the callers or routes them to the appropriate employee.
Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state’s specific background check requirements prior to contact with patients/residents.
Essential Functions
- Answers all incoming phone calls to the facility and transfers the calls to the correct person.
- Greets all staff, residents, and guests in a courteous manner.
- Directs guests and family members to resident’s rooms.
- Assists vendors with questions and/or directs them to the correct person.
- Works closely with the CEO, Business Office Manager, and Human Resources/Payroll designee as well as members of the interdisciplinary team.
- Serves as a general resource for information for all facility employees, residents and guests.
- Ensures punctuality and regular attendance for assigned shifts.
Other Functions
- Performs other duties as assigned.
Knowledge/Skills/Abilities
- Knowledge in HIPAA and PHI protocols in healthcare.
- Exceptional customer service skills.
- Ability to proficiently multi-task.
- Ability to handle high call volume.
- Effective communication skills, combines with friendliness and high energy.
- Strong organizational skills.
- Proficiency in Microsoft Office products: Word and Excel.
Requirements
Qualifications:
Education:
High school diploma or equivalent required.
Licenses/Certification:
Level 1 Fingerprint Clearance Card
Experience:
1-2 years' experience in a healthcare setting preferred.
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $17