What are the responsibilities and job description for the American Restaurant Service Associate position at Bostonia Public House?
Job Summary
Bostonia Public House is seeking a friendly, dependable, and customer-focused American Restaurant Service Associate to support daily restaurant operations and provide a welcoming dining experience. This role assists with guest service, order handling, food and beverage service, cleanliness, restocking, and teamwork throughout the restaurant.
Responsibilities
- Welcome guests and provide friendly, professional service.
- Take food and beverage orders accurately and communicate special requests.
- Assist with preparing and serving American-style menu items, appetizers, entrées, sides, desserts, and beverages.
- Support food preparation, portioning, plating, packaging, and order assembly as needed.
- Ensure food and beverage orders are accurate, complete, and properly presented.
- Deliver food and beverages promptly and courteously.
- Answer guest questions about menu items and assist with basic menu selections.
- Assist with point-of-sale transactions and customer payments as needed.
- Maintain clean and organized dining areas, counters, service stations, and workspaces.
- Clear and reset tables to help maintain a neat and welcoming restaurant environment.
- Restock food ingredients, beverages, utensils, napkins, containers, and other service supplies.
- Assist kitchen and front-of-house team members during busy service periods.
- Follow food handling, sanitation, cleanliness, and workplace safety procedures.
- Handle food, equipment, ingredients, and restaurant supplies carefully and responsibly.
- Communicate guest concerns, supply needs, and service issues to supervisors.
- Assist with opening, closing, cleaning, and general restaurant duties.
- Help maintain consistent food quality, presentation, and order accuracy.
- Support efficient teamwork and smooth restaurant operations throughout each shift.
- Maintain a professional, positive, and courteous attitude with guests and coworkers.
- Perform other restaurant service and customer support duties as assigned.
Qualifications
- Previous restaurant, food service, hospitality, or customer service experience is preferred but not required.
- Friendly, professional, and guest-focused attitude.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Comfortable working in a fast-paced restaurant environment.
- Good attention to detail and order accuracy.
- Willingness to learn food preparation and restaurant service procedures.
- Ability to maintain cleanliness and follow food safety practices.
- Reliable attendance and punctuality.
- Comfortable standing, walking, and performing hands-on restaurant tasks.
- Ability to remain courteous and professional during busy service periods.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job restaurant and customer service training.
- Supportive and team-oriented work environment.
- Opportunities to develop food service and hospitality skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in restaurant operations.
About Bostonia Public House
Bostonia Public House provides a welcoming restaurant environment focused on American-style food, friendly hospitality, attentive service, and a positive guest experience. The team works together to maintain quality service, cleanliness, efficient operations, and consistent customer care.
Pay: $16.00 - $20.00 per hour
Expected hours: 42.0 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Referral program
- Relocation assistance
- Vision insurance
Work Location: In person
Salary : $16 - $20