Demo

Customer Service / Customer Support

Boston Technology Corporation
Hudson, NH Contractor
POSTED ON 9/3/2026
AVAILABLE BEFORE 10/3/2026

Customer Service / Customer Support

Handles product returns, RMAs, repairs, replacements, and service requests
Supports internal/external customers through phone, email, service portal, and Oracle
Quotes & Contracts:Prepares estimates, contract proposals, maintenance agreements
Order Management Obtains POs, processes payments, tracks service orders
Trade Compliance: Handles export classification/licensing requests and trade-compliance

Knowledge:
RMA / Returns Management
Service Operations
Order Management
Sales Operations
Repair/Service Coordination
SAP / Oracle
ERP systems

Please submit for more detailed JD and discussion.

Salary : $20

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