Retail Buyer

About the BSO

Founded in 1881, the Boston Symphony Orchestra (BSO) is one of the premier orchestras in the world. The BSO is committed to being a best-in-class employer that brings artistic excellence and cultural relevance through music and performances to the local and international communities.

About the Role

The Retail Buyer is responsible for sourcing, selecting, and purchasing products that align with the company's brand and customer preferences to meet and exceed sales and profit goals. This role involves analyzing market trends and internal sales results, evaluating supplier options, negotiating contracts, and ensuring product availability to maximize sales and profitability. The Retail Buyer works closely with various departments, including merchandising, sales, and marketing, to develop and execute purchasing strategies. This position will require 10-15% domestic travel, including 2-3 short term trips to our summer concert venue, Tanglewood in Lenox, MA and occasional trade shows.

Job Responsibilities

Product Selection

• Research and analyze market trends, internal sales results, customer preferences, venue-specific opportunities, and competitor activities to identify potential products.
• Select and purchase products that align with the company’s brand and target market.
• Collaborate with the merchandising and sales teams to develop product assortments.

Supplier Management

• Identify, evaluate, and establish relationships with suppliers.
• Negotiate suppliers' prices, terms, and contracts to secure the best deals.
• Monitor supplier performance and resolve product quality, delivery, or pricing issues.

Inventory Management

• Forecast demand and plan inventory levels to ensure product availability while minimizing excess stock.
• Monitor sales performance and adjust orders or stock levels accordingly.
• Collaborate with the logistics team to manage inventory flow and ensure timely product delivery.

Budgeting and Financial Analysis

• Develop and manage purchasing budgets.
• Analyze sales data and market trends to make informed purchasing decisions.
• Monitor and report key financial metrics, including margins, turnover rates, and profitability.
• Work with the broader Retail department to meet and exceed sales and profit goals, seasonally and annually.

Product Development

• Work with suppliers and designers to develop new products or customize existing products to meet customer demands.
• Conduct product testing and quality control to ensure that products meet company standards.

Vendor Relations

• Build and maintain strong relationships with vendors to negotiate favorable terms and secure exclusive products.
• Resolve any conflicts or issues with vendors promptly and professionally.

Market Research

• Stay informed about industry trends, competitor and peer activities, and emerging products.
• Attend trade shows, exhibitions, and supplier meetings to source new products and network with industry professionals.

Compliance and Reporting

• Ensure that all purchased products comply with legal and regulatory requirements.
• Prepare regular reports on purchasing activities, including sales performance, inventory levels, and supplier performance.

Qualifications

• Bachelor’s degree in business, Marketing, Merchandising, or a related field.
• 3-5 years of experience in retail buying, merchandising, or a related role.

Skills

• Strong analytical and decision-making skills.
• Excellent negotiation and communication skills.
• Proficiency in inventory management and purchasing software.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong understanding of retail trends and customer behavior.
• Willingness to travel to meet with suppliers and attend industry events.
• Flexibility to adapt to changing market conditions and company needs.
• Knowledge of orchestral music is a plus.
• Ability to travel 10-15% domestically

Salary Range: $75,000 - 85,000 annually

The BSO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.