Patient Financial Coordinator - Waltham/Stoneham Coverage

Boston IVF | IVIRMA is seeking a full-time Patient Financial Coordinator to join our growing team in our Financial Coordinator Team department out of Waltham, MA with coverage needed at our Stoneham, MA location as well. You will be responsible for all aspects of a patients’ financial account including explaining financial information, determining insurance coverage, and educating the patients on their financial options. You will also follow up with patients and other parties to ensure accuracy and completeness of information.Responsibilities:Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocolDocument patient insurance benefits and update documentation in patient progress notes using Intergy (Billing system) and Artemis (EMR)Works closely with the clinical team. Furnishing patients with estimates related to upcoming treatment.Collecting estimated liabilities from patients and applying payments to patient accounts. Ability to allocate payments appropriately after clearance and throughout patient’s treatment planDemonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiency Ability to work and review patient accounts quickly regarding outstanding patient balances including following up with other finance teams on outstanding claims, patient insurance, patient correspondence and all other activities that lead to the success of clearing patient balancesRespond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.Ensures that every patient has the proper referrals or authorizations for all treatmentOther duties as assignedRequirements:Associates degree or higher - requiredMicrosoft Office: Word, Excel and Outlook - requiredElectronic Healthcare Records (EMR) experience – preferredExcellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgencyAbility to multitaskAptitude to work independently and demonstrate good judgmentAbility to work in a stressful environment while remaining persistent in overcoming obstaclesIVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance ProgramTuition ReimbursementAbout IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/COVID-19 considerations:The health and safety of the RMA team is our priority. All employees are required to wear masks, temperatures are taken upon entry to the building, extra cleaning measures have been implemented and active prevention protocols are in place.EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Salary : $24 - $28