Development & Stewardship Coordinator

Job Title: Development & Stewardship Coordinator

Department: Development

Reports to: Executive Director

Supervises: interns, volunteers, and contractors, as assigned

Status: Regular Full-Time Employee, exempt from overtime

Position Overview

The Development & Stewardship Coordinator supports and advances the Boston Gay Men's Chorus's fundraising efforts by ensuring exceptional donor stewardship, accurate gift processing, effective development operations, and successful execution of fundraising campaigns and events. This position serves as the operational backbone of the Development team, managing the systems and processes that support philanthropy while helping cultivate meaningful relationships with donors, sponsors, and community partners. Working closely with the Executive Director, the Coordinator helps execute BGMC's fundraising strategy through donor stewardship, fundraising campaigns, fundraising events, prospect research, reporting, and development operations.

Responsibilities and Duties

Development Operations

·        Manage all aspects of gift processing, including gift entry, acknowledgments, pledge tracking, and donor recognition, ensuring gifts are processed accurately and acknowledged promptly.

·        Maintain the integrity of BGMC's donor database (PatronManager), ensuring constituent records, gift records, campaign coding, and donor interactions are accurate, complete, and up to date.

·        Develop and maintain constituent segmentation to support fundraising campaigns, donor stewardship, and relationship management.

·        Ensure compliance with data management standards, internal procedures, and fundraising best practices.

·        Collaborate with staff and external consultants to troubleshoot CRM-related issues, implement new functionality, and improve development workflows.

·        Support integrations with third-party fundraising and communication platforms as needed.

·        Reconcile fundraising revenue with the Finance team on a regular basis.

·        Generate reports and dashboards to support fundraising strategy, board reporting, donor analysis, and campaign evaluation.

·        Develop and maintain development procedures, documentation, and recordkeeping systems to ensure consistency and efficiency.

·        Assist with budgeting, revenue tracking, and campaign reporting as requested.

Donor Stewardship & Fundraising

·        Coordinate and execute BGMC's fundraising campaigns, including annual appeals, special campaigns, recurring giving initiatives, direct mail, digital fundraising, peer-to-peer efforts, and other philanthropic initiatives that support the organization's fundraising goals.

·        Manage donor acknowledgment and stewardship activities, including personalized correspondence, recognition programs, and stewardship touchpoints throughout the year.

·        Support the development team in moving donors through the cultivation, solicitation, stewardship, and renewal cycle.

·        Coordinate production of donor recognition materials, annual reports, program book listings, and other donor-facing collateral.

·        Monitor pledge fulfillment and coordinate pledge reminders and follow-up communications.

·        Create meaningful donor experiences that strengthen engagement and encourage continued philanthropic support.

Donor Relations & Prospect Development

·        Conduct prospect research on individuals, corporations, and foundations to support cultivation and solicitation strategies.

·        Prepare donor profiles, prospect research, solicitation materials, briefing documents, and presentation materials to support fundraising meetings and strategic donor engagement.

·        Coordinate donor meetings, stewardship activities, and cultivation opportunities for the Executive Director and leadership.

·        Record donor interactions, meeting notes, next steps, and cultivation strategies within the CRM to support coordinated relationship management.

·        Assist with the cultivation, stewardship, and solicitation of individual donors and prospects through personalized outreach, meetings, and fundraising asks, as appropriate.

Fundraising Events

·        Coordinate logistics for fundraising events, donor receptions, cultivation activities, and stewardship gatherings.

·        Manage invitations, RSVPs, sponsorship fulfillment, auction logistics, volunteer coordination, event timelines, and other event-related activities.

·        Work collaboratively with staff, volunteers, board members, and vendors to ensure successful event execution.

·        Assist with post-event stewardship, reporting, and donor follow-up.

Development Team Support

·        Prepare fundraising reports and materials for board meetings, Development Committee meetings, and leadership.

·        Track fundraising activity, campaign progress, and donor assignments to support relationship management and moves management.

·        Collaborate with Marketing, Finance, and Artistic staff to ensure consistent donor communications and integrated fundraising efforts.

·        Provide exceptional customer service to donors, sponsors, volunteers, and community partners.

Other duties as assigned.

Preferred Competencies and Qualifications

·        Bachelor's degree or equivalent professional experience.

·        Minimum of 2 years of experience in fundraising, development operations, or a related field.

·        Experience with databases or CRM platforms such as PatronManager, Salesforce, Raiser's Edge, Tessitura, Bloomerang, or similar systems.

·        Experience processing charitable gifts and maintaining accurate donor records.

·        Strong written and verbal communication skills with exceptional attention to detail.

·        Excellent organizational and project management skills with the ability to manage multiple priorities and meet deadlines.

·        Comfortable interacting with donors, volunteers, board members, and community partners with professionalism and discretion.

·        Strong proficiency with Microsoft Office, particularly Excel.

·        Experience using data to drive decision-making and improve experiences.

·        Comfortable working in a collaborative, fast-paced performing arts environment.

·        Detail-oriented self-starter who can handle multiple simultaneous projects and excels in a fast-paced environment. Proactive, effective communication and follow-through are essential to success.

·        Passion for music and for arts and culture is a plus.

Position Details

§ This position is in Boston, Massachusetts. 

§ 1.0 FTE staff position; employment is at-will

§ Salary: $55,000 / Per year

§ Benefits include: 22 days PTO per year, 12 paid holidays, 100% paid healthcare and dental.

§ Work schedule will vary; as rehearsals, performances, special events, and meetings are often scheduled during evening and weekend hours, including holidays. Some in-person office hours required M-F from 9a to 6p

o  Rehearsals tend to be on Wednesdays from 6pm to 10pm generally Sept. – June.

o  Appearances/performances tend to be on weekends

§ Some travel is required

§ Other terms and guidelines relating to employment are set forth in the employee handbook

§ BGMC shall be the sole and exclusive owner and proprietor of all rights, title and interest in and to content you create in your capacity as an employee of BSPA/BGMC, in whatever stage of completion, that are made, conceived or reduced to practice, in whole or in part, by you during the term of your employment with BSPA/BGMC.

This position offers an excellent opportunity for an emerging fundraising professional to gain experience across annual giving, donor stewardship, development operations, fundraising events, and donor cultivation while working closely with organizational leadership.

Diversity is an essential element of the Boston Gay Men’s Chorus experience. BGMC is a proud equal opportunity employer committed to an inclusive work environment and to building a team that reflects the rich diversity of our community. People of color, people with disabilities, and people of diverse sexual orientations, gender expressions, and identities who are underrepresented in the choral field are encouraged to apply.

Review of applications will begin immediately and continue until the position is filled. To apply: Please send an email expressing your interest in this position and attaching a PDF file resume to: office@bgmc.org with the subject line: Development Coordinator. All inquiries will be held in confidence. NOTE: Phone calls or in-person visits will disqualify applicants.