What are the responsibilities and job description for the Delivery Driver position at Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley?
Brief Description
Be the Final Step in Turning a House into a Home.
Who we are:
BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.
About The Role
The Furniture Delivery Driver is responsible for safely and efficiently transporting furniture and home goods to customers while providing exceptional service and care. This role involves loading and unloading merchandise, ensuring items are delivered without damage, and assisting with assembly or placement as needed. The driver represents the company on every delivery, maintaining a professional appearance and positive attitude while interacting with customers.
Schedule: Friday through Tuesday
What you will be doing each day:
BostonFAM is an Equal Opportunity Employer
Be the Final Step in Turning a House into a Home.
Who we are:
BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.
About The Role
The Furniture Delivery Driver is responsible for safely and efficiently transporting furniture and home goods to customers while providing exceptional service and care. This role involves loading and unloading merchandise, ensuring items are delivered without damage, and assisting with assembly or placement as needed. The driver represents the company on every delivery, maintaining a professional appearance and positive attitude while interacting with customers.
Schedule: Friday through Tuesday
What you will be doing each day:
- Deliver merchandise in a timely and professional manner, without damage to merchandise or customer’s property
- Ability to provide customer with knowledgeable and polite customer service; including meeting quality standards for services and evaluation of customer satisfaction
- Consistently looking for ways meet and succeed customer satisfaction
- Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations
- Follow company safety procedures for vehicle operation.
- Ability to work as a team, establish priorities, and be professional
- Ability to maintain a positive professional attitude with peers and management
- Ability to provide superior customer service to all customers
- Valid driver’s license, CDL preferred but not required
- Experience with a box truck or something larger than 26 feet preferred
- Ability to lift and move heavy objects weighing 100-150 pounds
- Personal and Professional Development opportunities
- Employee Stock Ownership Plan (ESOP)
- Paid-Time Off
- Birthday off with pay
- Paid Parental Leave
- Educational Reimbursement
- Generous product discount
- 401K retirement plan with company match
- Health, Life, Dental, and Vision Insurance
- Long, short term disability insurance
- Health and Wellness Program
- Fun company activities - involvement in the community!
BostonFAM is an Equal Opportunity Employer