What are the responsibilities and job description for the Delivery Assistant position at Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley?
Brief Description
Be the Final Step in Turning a House into a Home.
Who we are:
BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.
NEW HIGHER STARTING PAY!
About The Role:
The Furniture Delivery Assistant works alongside delivery drivers to ensure furniture is delivered safely, efficiently, and in excellent condition to customers. Responsibilities include loading and unloading furniture from delivery vehicles, assembling and placing items according to customer instructions, and ensuring all products are handled with care to prevent damage.
What you will be doing each day:
BostonFAM is an Equal Opportunity Employer
Be the Final Step in Turning a House into a Home.
Who we are:
BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.
NEW HIGHER STARTING PAY!
About The Role:
The Furniture Delivery Assistant works alongside delivery drivers to ensure furniture is delivered safely, efficiently, and in excellent condition to customers. Responsibilities include loading and unloading furniture from delivery vehicles, assembling and placing items according to customer instructions, and ensuring all products are handled with care to prevent damage.
What you will be doing each day:
- Deliver furniture and merchandise in a timely, professional manner while ensuring no damage to products or customers’ property.
- Provide knowledgeable, courteous, and professional customer service, meeting quality standards and ensuring high levels of customer satisfaction.
- Consistently seek opportunities to exceed customer expectations and enhance their delivery experience.
- Follow all relevant safety regulations and state laws governing vehicle operation, ensuring passengers also comply with safety requirements.
- Adhere to company safety procedures and protocols for vehicle operation and product handling.
- Ability to work as a team, establish priorities, and be professional
- Ability to maintain a positive professional attitude with peers and management
- Ability to provide superior customer service to all customers
- Ability to lift and move heavy objects weighing 100-150 pounds
- Personal and Professional Development opportunities
- Employee Stock Ownership Plan (ESOP)
- Paid-Time Off
- Birthday off with pay
- Paid Parental Leave
- Educational Reimbursement
- Generous product discount
- 401K retirement plan with company match
- Health, Life, Dental, and Vision Insurance
- Long, short term disability insurance
- Health and Wellness Program
- Fun company activities - involvement in the community!
BostonFAM is an Equal Opportunity Employer