Manual Quality Assurance Analyst (3 days office job)

Manual QA Analyst

Location: Canton MA (Hybrid)

Hybrid: 3 days a week

Manual QA Analyst – POS, Mobile App, Delivery & Web Platforms

We are seeking an experienced Manual QA Analyst to validate high-traffic, customer-facing digital platforms including Point-of-Sale (POS) systems, Mobile Applications, Delivery Platforms, and Web Applications. This is a hands-on manual testing role focused on ensuring reliability, accuracy, and seamless end-to-end user experience across omnichannel systems.

Roles & Responsibilities

• Execute manual functional, integration, system, regression, and UAT testing across POS, mobile, delivery, and web platforms
• Validate end-to-end business workflows, including ordering, payments, discounts, taxes, loyalty, refunds, cancellations, and order fulfillment
• Create, maintain, and execute detailed test scenarios, test cases, and test execution reports
• Perform smoke and sanity testing for every new build and release
• Validate integrations between:POS systems, Mobile apps,Third-party delivery partners,Payment gateways
• Identify, log, track, and re-test defects using defect management tools such as Jira or Azure DevOps
• Work closely with Product Managers, Developers, Business Analysts, and Operations teams to understand requirements and ensure complete test coverage
• Participate in requirement reviews, sprint planning, daily stand-ups, and release validation activities
• Validate cross-browser, cross-device, and cross-platform compatibility
• Support User Acceptance Testing (UAT) and post-production validation
• Ensure testing aligns with real-world business operations, not just technical requirements
• Continuously improve test coverage, test documentation quality, and QA processes.