What are the responsibilities and job description for the Client Coordinator position at Boston Data Pro, LLC?
We are looking for an Client Coordinator resource, experienced in managing client relationships by maintaining regular communication, understanding evolving hiring requirements, and providing timely updates on candidate progress. The position also requires close collaboration with recruiters, timely follow-ups, and effective escalation management to resolve candidate or client issues. Overall, the role acts as a key bridge between candidates, recruiters, and hiring managers to ensure successful placements and a positive candidate experience.
Key Responsibilities
Client Management
Build and maintain strong relationships with existing clients and hiring managers.
Serve as the primary point of contact for all client staffing requirements.
Gather and understand job requirements, hiring priorities, and timelines.
Conduct regular client meetings to review hiring progress and address concerns.
Resolve client issues and ensure high levels of customer satisfaction.
Identify opportunities for account growth, cross-selling, and new business within existing accounts.
Prepare and present weekly/monthly account performance reports.
Candidate Management
Engage with shortlisted candidates throughout the recruitment lifecycle.
Schedule interviews and coordinate communication between clients and candidates.
Provide interview preparation, feedback, and guidance to candidates.
Manage offer negotiations, compensation discussions, and acceptance.
Maintain regular follow-ups until the candidate joins.
Ensure a positive candidate experience from sourcing through onboarding.
Resolve candidate concerns related to interviews, offers, onboarding, and joining.