Server/Bartender

Job Description - Server and/or Bartender for Cigar Club and Hookah Lounge:

Job Title: Server/Bartender

Location: 73 Main Street, Charlestown, MA

Company Name: Boston Cigar Club & Tangierino Lounge

Reports To: General Manager

Employment Type: Part-Time/Full-Time

Pay Range: $20 - $55/hr (tipped position)

Job Overview:

We are seeking qualified, polished, and knowledgeable Servers and Bartenders to join our team at Boston Cigar Club & Tangierino Lounge. The ideal candidates will have a passion for exceptional customer service and a strong understanding of spirits and hospitality. As part of our dynamic team, you will work closely with our guests, providing outstanding service and contributing to a vibrant atmosphere including events and entertainment offerings.

Key Responsibilities:

1. Customer Service:

• Provide attentive and personalized service to all guests, ensuring a welcoming and enjoyable experience.
• Engage with guests to understand their preferences and provide recommendations on cigars, hookah, food, and beverages.
• Address customer inquiries, complaints, and feedback promptly and professionally.

2. Bartender Duties:

• Prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks, according to established recipes and standards.
• Maintain a clean, organized, and well-stocked bar area, including inventory management and ordering supplies as needed.
• Ensure compliance with all health and safety regulations, including responsible alcohol service.

3. Server Duties:

• Take and deliver food and beverage orders accurately and efficiently to guests.
• Set up and break down dining areas and event spaces for special occasions and entertainment nights.
• Collaborate with kitchen staff to ensure timely food service and quality control.

4. Event Support:

• Assist in planning and executing special events, including tastings, themed nights, and entertainment events.
• Help create an inviting atmosphere during events by engaging with guests and promoting event activities.
• Support setup and breakdown of event spaces, ensuring cleanliness and organization.

5. Product Knowledge:

• Maintain a comprehensive knowledge of cigars, spirits, and lounge offerings to provide informed recommendations to guests.
• Participate in training and tastings to enhance product knowledge and customer service skills.

6. Team Collaboration:

• Work closely with fellow team members to ensure seamless service and communication.
• Participate in team meetings and share ideas for improving service and enhancing the member experience.

Qualifications:

• Previous experience as a server and/or bartender in a hospitality environment, preferably in a lounge or upscale establishment.
• Strong knowledge of food and beverage service.
• Excellent communication and interpersonal skills with a focus on customer service.
• Ability to work in a fast-paced environment while maintaining a professional demeanor.
• Availability to work evenings, weekends, and holidays as needed.

Incentives:

• Competitive Pay: $20 - $55/hr
• Flexible Scheduling: Options for part-time or full-time hours to accommodate personal schedules.
• Employee Discounts: Discounts on cigars, beverages, and merchandise for staff members.

Pay: $20.00 - $55.00 per hour

Expected hours: 15.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $20 - $55