What are the responsibilities and job description for the Technician Training Manager position at Bosselman Enterprises?
The Technician Training Manager is responsible for leading the development, implementation, and continuous improvement of training programs for technicians across the organization. This role manages a team of trainers, oversees the creation of engaging and effective training content, and ensures technicians are equipped with the skills and knowledge needed to perform at a high level. The ideal candidate is a strategic thinker with a passion for workforce development, hands-on technical knowledge, and strong leadership capabilities.
Bosselman has many benefits to offer you that you will not find anywhere else like
Bosselman has many benefits to offer you that you will not find anywhere else like
- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
- Leads and manages a team of technician trainers, provides coaching, support, and performance feedback.
- Designs, develops, and maintains technician training programs, including onboarding, upskilling, and certification pathways.
- Collaborates with operations, safety, and technical teams to identify training needs and align content with business goals.
- Oversees the creation of training materials such as manuals, e-learning modules, videos, and hands-on labs.
- Implements and manages learning management systems (LMS) and other training delivery platforms.
- Monitors technician training effectiveness through assessments, feedback, and performance metrics; adjust programs as needed.
- Ensures compliance with industry standards, safety regulations, and company policies.
- Stays current with industry trends, tools, and best practices in technician training and adult learning.
- Maintains and develops vendor relationships that pertain to technician scope.
- Provides friendly and competent customer service.
- Reports for work in a timely manner when scheduled.
- Assists with other duties as assigned.
- Directly supervises up to six team members.
- Associate’s degree in education, Technical Training, Business, or a related field (or equivalent experience).
- Current ASE certifications in T2-T8 or able to obtain within one year of employment.
- 5 years of experience in technical training, workforce development, or technician operations.
- 2 years of experience in leadership or management role.
- Certifications in fabrication or 3 years of experience in welding is preferred.
- Strong understanding of adult learning principles and instructional design.
- Experience with LMS platforms and digital training tools.
- Proficiency in Microsoft Suite and proprietary systems for the transportation industry.
- A leadership style that encompasses passion for coaching, mentoring, and developing others.
- Organizational agility—comfortable navigating change, ambiguity, and shifting priorities.
- Excellent communication skills, both verbal and written, with the ability to engage and inspire diverse audiences.
- Ability to travel is needed to support training initiatives across locations.
- Valid Driver’s license and insurable to drive.
- Must be able to communicate in English. - IF APPLICABLE
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
- The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
- Physical attendance at the primary work location is required.
