What are the responsibilities and job description for the Mailroom Supervisor position at Boscov's Department Store, LLC?
Job Description
MAILROOM SUPERVISOR
Position Summary
Oversees all mail and package distribution services for corporate office and 51 retail store locations. Supervises a small team to ensure timely processing of incoming/outgoing correspondence, coordinates multi-location distribution, and manages vendor relationships.
Responsibilities
Team Supervision:
Required:
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:
Equal Opportunity Employer
MAILROOM SUPERVISOR
Position Summary
Oversees all mail and package distribution services for corporate office and 51 retail store locations. Supervises a small team to ensure timely processing of incoming/outgoing correspondence, coordinates multi-location distribution, and manages vendor relationships.
Responsibilities
Team Supervision:
- Supervise and train 1-2 mailroom staff members
- Schedule work assignments and manage daily operations
- Monitor performance and provide coaching as needed
- Process all incoming and outgoing U.S. mail, FedEx, UPS, and courier packages
- Receive and distribute deliveries from satellite buildings and third-party vendors
- Maintain accurate tracking logs for all shipments
- Coordinate preparation and distribution of weekly, monthly, and annual reports to buying divisions
- Manage daily/weekly mail distribution to 51 retail store locations
- Develop routing schedules to ensure timely delivery to all stores
- Maintain updated distribution lists and store contact information
- Troubleshoot delivery issues and serve as point of contact for store inquiries
- Coordinate with carriers to optimize routes and manage freight costs
- Coordinate corporate supply orders with Purchasing Department
- Maintain inventory of mailroom and shipping supplies
- Manage and troubleshoot mailroom equipment (copiers, postage meters, scales)
- Maintain access to online portals for mail, copier, and FedEx services
- Execute mass mailings to stores, vendors, and external parties
- Support corporate-wide initiatives requiring simultaneous multi-location delivery
- Assist departments with bulk mailing projects
Required:
- High school diploma or equivalent
- 3 years mailroom, shipping/receiving, or distribution experience
- 1 years supervisory experience
- Experience with multi-location distribution preferred
- Proficiency with Microsoft Office and shipping software (FedEx, UPS, USPS)
- Strong organizational skills and attention to detail
- Excellent communication and team collaboration abilities
- Ability to lift up to 30 pounds regularly
- Team leadership and problem-solving
- Time management in fast-paced environment
- Customer service orientation
- Adaptability and reliability
- Stand, walk, bend, and reach for extended periods
- Regularly lift, carry, push, and pull up to 30 pounds; occasionally up to 50 pounds with assistance
- Operate mail carts, hand trucks, and material handling equipment
- Work indoors in mailroom environment with exposure to loading dock areas
- Occasional overtime required during peak periods
- Regular schedule: Monday-Friday during business hours
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:
- Comprehensive benefits package, including medical/dental/vision
- Short term disability/ Long term disability - voluntary
- Life Insurance (company paid)
- 401(k) w/ company match
- Weekly Pay
- Paid vacation
- Liberal employee discount
Equal Opportunity Employer