What are the responsibilities and job description for the Inside Sales Associate III position at Bosch-HomeComfort?
Company Description
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch
• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Balance your life: At Bosch, your job matches your lifestyle.
• Celebrate success: At Bosch, we celebrate you.
• Be yourself: At Bosch, we value values.
• Shape tomorrow: At Bosch, you change lives
Job Description
As Inside Sales Associate (ISA) you will interact with existing House Accounts and York Dealers to increase sales and margin of residential and light commercial HVAC equipment and supplies. The ISA will proactively maintain an ongoing relationship with assigned House Accounts and York Dealers. You will make occasional sales calls to their customer base, where and when appropriate. The ISA will be responsible for providing quotations, entering orders, facilitating returns, and any post-sale tasks that are required and related to York Dealers and their assigned account base. You will actively send out Marketing flyers, special offers, and any other revenue producing communications to their customer base as well as the Region customer base. You will also perform counter sales duties on an ongoing basis as required.
Job Responsibilities
- Proactive calls to customer base to increase sales and margin.
- Provide quotations for residential and light commercial HVAC equipment and supplies.
- Order entry and shipment tracking where necessary.
- Post-sale support as required.
- Facilitate product returns and train customers on warranty processing.
- Other duties as directed.
Qualifications
Required Qualifications:
- High School Diploma or equivalent
- 3 years of sales experience
- 3 years of customer service experience
Preferred Qualifications:
- HVAC technical knowledge
- Proficiency in Windows and Microsoft Office software
- Ability to calculate figures and amounts such as discounts, freight, and margin rates
- Ability to solve practical problems, develop long-term solutions, and effectively communicate resolutions to customers
- Strong verbal and written communication skills
Additional Information
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!
