What are the responsibilities and job description for the Counter Sales Associate position at Bosch-HomeComfort?
Company Description
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark
enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding
Bosch teams around the world. Their creativity is the key to innovation through connected living,
mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch
- Reinvent yourself: At Bosch, you will evolve.
- Discover new directions: At Bosch, you will find your place.
- Balance your life: At Bosch, your job matches your lifestyle.
- Celebrate success: At Bosch, we celebrate you.
- Be yourself: At Bosch, we value values.
- Shape tomorrow: At Bosch, you change lives.
Job Description
We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Jackson, TN. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.
- Greet customers warmly and assist them with their inquiries and purchases
- Operate the Point of Sale (POS) system to process transactions accurately and efficiently
- Maintain a clean and organized sales counter area
- Demonstrate in-depth product knowledge to help customers make informed decisions
- Handle cash, credit cards, and other payment methods with precision
- Resolve customer concerns and complaints in a professional and empathetic manner
- Restock merchandise and assist with inventory management
- Collaborate with team members to maintain a positive shopping environment
- Adhere to company policies and procedures to ensure smooth operations
- Assist in warehouse operations for shipping and receiving when needed
- Maintain regular attendance and punctuality
Qualifications
Required Qualifications:
- High School Diploma or equivalent
- 2 years of retail or customer service experience
Preferred Qualifications:
- HVAC knowledge preferred
- Excellent communication skills with the ability to engage customers effectively
- Strong math skills for accurate transaction processing
- Proficiency in operating Point of Sale (POS) systems
- In-depth product knowledge or the ability to quickly learn about our product line
- Demonstrated customer service skills with a friendly and supportive attitude
- Ability to work in a fast-paced environment and multitask efficiently
- Physical ability to stand for extended periods and lift up to 25 pounds
- Basic computer skills and attention to detail
- Team player with a collaborative mindset
- Problem-solving skills to address customer concerns effectively
- Inventory management skills
- Willingness to become forklift certified (training provided)
- Regular attendance and punctuality are vital for success in this role
Additional Information
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!