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DES Dealer Consultant

Bosch Home Comfort USA
Plymouth, MI Contractor
POSTED ON 12/11/2025 CLOSED ON 1/5/2026

What are the responsibilities and job description for the DES Dealer Consultant position at Bosch Home Comfort USA?

Bosch Location

Plymouth, MI

Fields of work

Customer Service

Join as

Professional

Starting date

According to arrangement

Working time

Full-time

Legal entity

Bosch Automotive Service Solutions Inc.

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DES Dealer Consultant

Job posted: 2025-12-11

JobID REF273548B

  • Bosch data privacy statement eRecruiting
  • SmartRecruiters data privacy statement

Your tasks

As the DES Dealer Consultant, you are responsible for processing orders for all applicable OE daily program orders, resolving customer concerns, handling all aspects of sales order processing and generating additional sales revenue.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Handle call volumes for all DES/OE program orders, providing accurate/efficient processing of orders and maintaining favorable customer relations.
  • Discuss problems, identify proper equipment, or items required for order processing and to fit the customers’ needs.
  • Verbally quoting price and availability, and applicable discounts, prepare written quotations verifying proper equipment, delivery, and price as needed to assist DES ABCs (field sales).
  • Work with customers and suppliers to facilitate all returns, order changes, quote needs as it relates to DES orders.
  • Create and modify both Sales Orders and Purchase Orders in the ERP System.
  • Assist customer with any financial concerns in regards to equipment orders placed.
  • Provide technical and/or specialty assistance in regard to application and equipment identification.
  • Reporting needs for quarterly and monthly reviews with customers (utilizing Business Object reports) as it relates to DES daily orders.

Your profile

  • Excellent communication skills (written and verbal) to maintain favorable customer relations and interact with dealers, suppliers and internal departments.
  • Technical knowledge and/or specialty skills to provide product/equipment information are required.
  • Previous customer service experience
  • Working knowledge of ERP System (SAP)
  • Mechanical aptitude preferred.
  • Must be eligible to work in the US without VISA sponsorship.
  • Not eligible for internal VA/VN international assignment.

This position is for U.S. work authorized individuals only. Sponsorship for work authorization is not available.

Contact & additional information

All your information will be kept confidential according to EEO guidelines.

Comprehensive Benefit Offering – All benefits are effective DAY 1!

  • Medical, Dental & Vision
  • Life and Supplement Life
  • Long and Short Term Disability (after 30 days)
  • Paid Time Off & Holidays
  • 401K – with generous company match
  • In addition to 401K, additional retirement benefit 100% company paid
  • Annual bonuses
  • Tuition Assistance
  • Paid Volunteer Time
  • Associate Discounts on Bosch products like home appliances, power-tools, thermal products like tank-less water heaters and more

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

Welcome to Plymouth

At Bosch, we care; for you, our business, and our environment.

Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond ‘business’. We’re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock- solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. Work .

Location benefits

Employee Assistance Program (EAP)

Wellness incentives

Bosch Sites

Wellness Rooms

Smart work model

Child care discounts

Emergency travel assistance services

Associate discounts

Business travel accident insurance

Will preparation service

Social and hobby clubs

Bosch Cafés / Bosch Market Café

YouTube

We provide videos via YouTube. For these videos to be shown, you first have to give your consent. If you consent, data will be transferred to YouTube, cookies will be used, and the Google DoubleClick advertising network will be contacted. This may trigger further data processing operations. It cannot be ruled out that data will also be transferred to countries outside the European Economic Area.

Welcome to Bosch

At Bosch Mobility Aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our Mobility Aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our Automotive Service Solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.

As a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together.

Join us at Bosch Mobility Aftermarket and help us shape the future of mobility!

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Telephone

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Please read the Bosch privacy policy. You can apply after acknowledging that you have read and understand the privacy policy. Complete your application by clicking on “Submit”.

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.

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Application received

If you are selected for an interview, you will be contacted by our HR team on next steps.

You will have the opportunity to showcase your professional experience and learn more about Bosch.

  • Interview

Interview

"If you are selected for an interview, we will contact you to provide more information and guidance on the next steps and to arrange an interview meeting.

The interview will take place either virtually or on site to give us the opportunity to get to know you better and to answer any questions that you may have about our company."

Next Steps:

If you and Bosch are a perfect match, you will receive your employment contract.

  • Welcome to Bosch!

Welcome to Bosch!

Once you have received and accepted an offer of employment with Bosch, your assigned HR representative will guide you through the pre-onboarding process. This may include pre-employment screening, new hire paperwork, and company policies.

Next Steps:

After you have successfully passed the pre-employment screening process, you will coordinate with your HR representative to confirm your start date. Within the first couple of weeks of your start date, there will be many exciting events to help you integrate into Bosch.

We look forward to seeing you #WorkLikeABosch!

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